Setup and User Guide
Wireless VoIP Multi-User Ethernet WAN & ADSL2+ Gateway
THOMSON TG784
Page
THOMSON TG784
Setup and User Guide
Copyright
Trademarks
Document Information
Installation
Contents
Wireless
3 Adding a New Computer to your Network
6 Getting the Most Out of Your Thomson Gateway
Troubleshooting
Internet Security
Contents
About this Setup and User Guide
About this Setup and User Guide
Used Symbols
Documentation and software updates
E-DOC-CTC-20080421-0010
About this Setup and User Guide
1 Installation
1 Installation
Introduction
Computer requirements
1.1 Preliminary Steps
Internet connection details
Voice over IP VoIP connection details
Installation methods
1.2 Installing your Thomson Gateway
Guided Installation
Manual Installation
Connecting devices wait
1.2.1 Guided Installation
In case of problems
Starting the wizard
1 Installation
CD menu
Procedure
1.2.2 Manual Installation
Configure the Thomson Gateway
Connect the cables
2 Thomson Gateway Basics
2 Thomson Gateway Basics
In this chapter
Topic
2.1 Thomson Gateway LED Behaviour
Content
2 Thomson Gateway Basics
Status LEDs WPS Button LED Ethernet LEDs
Wireless LED
Power LED
2.1.1 Status LEDs
Ethernet LED
Internet LED
Broadband LED
Phone LED
2 Thomson Gateway Basics
WPS LED
2.1.2 WPS Button LED
For more information, see Connecting Your Wireless Client via WPS
2 Thomson Gateway Basics
LED Status
2.1.3 Ethernet LEDs
2 Thomson Gateway Basics
Ethernet LED
2.2 Thomson Gateway Web Interface
Accessing the Thomson Gateway Web Interface
Requirements
2 Thomson Gateway Basics
Menu
Components
Label
1 Menu 2 Language bar 3 Location bar 4 Login section
Content pane
Login section
Language bar
Location bar
Backing up your configuration
2.3 Backing Up/Restoring your Configuration
Restoring your configuration
2 On the Thomson Gateway menu, click Configuration
3 Adding a New Computer to your Network
3 Adding a New Computer to your Network
Guided Installation
Manual Installation
Ethernet cable
3.1 Connecting a Computer Using the Ethernet Cable
Procedure
3 Adding a New Computer to your Network
4 Wireless
4 Wireless
What you need to set up a wireless network
Wireless Access Point
The WPS button LED is solid green
4.1 Connecting Your Wireless Client via WPS
The WPS button LED is blinking red
4 Wireless
4 Wireless
Troubleshooting
Where can I find the SSID?
4.2 Connecting Your Wireless Client without WPS
Where can I find the encryption?
Forgot your wireless settings?
Configuring the wireless encryption
4.3 Securing Your Wireless Connection
Encryption methods
WPA-PSK versions
4 Wireless
4 The Wireless Access Point page appears
Speed”. For example, WLAN Thomson83C7C7 54Mbps
4 Wireless
4.3.1 Configuring WPA-PSK Encryption
Procedure
Continuing from “ Configuring the wireless encryption”
4 Wireless
4.3.2 Configuring WEP Encryption
Procedure
Continuing from “ Configuring the wireless encryption”
The Thomson solution
The old solution
5 Telephony
5 Telephony
5.1 Connecting a Regular Phone to Your Thomson Gateway
Procedure
5 Telephony
Procedure
5.2 Installing the Thomson DECT USB Adapter
5 Telephony
Introduction
Procedure
5.3 Connecting a DECT Phone to Your Thomson Gateway
5 Telephony
Introduction
Configure the Telephony Service
5.4 Configuring the Telephony Service
Enable the Telephony Service
Assign Phone Numbers
Verifying Telephone Connectivity
Using Multiple Identities
Multiple Identities
4 Select Service Enabled
Using the Address book
Accessing the Address Book page?
5.5 Address Book
Managing contacts
Checking which services that you can use?
5.6 Telephony services
Activating services
4 In the Pick a task list, click View Telephony Services
Using switching order commands
Activating services on the web pages
Call Forwarding
Action
Action
5 Telephony
Press
Illustration
Action
5 Telephony
Press
Illustration
5.7 Viewing Telephony Statistics
Accessing the Telephony Statistics page
Call Statistics
5 Telephony
6 Getting the Most Out of Your Thomson Gateway
Feature availability
6 Getting the Most Out of Your Thomson Gateway
Sharing Content on your Network Universal Plug and Play
Connecting your USB storage device to the Thomson Gateway
6.1 Sharing Content on your Network
What do I need?
Procedure
6 Getting the Most Out of Your Thomson Gateway
Configure Content Sharing on the Thomson Gateway
Procedure
6.1.1 Setting Up the File Server
2 On the Tools menu, click Content Sharing
Mac, continue with How to access the shared content on Mac
How to access the shared content on Windows
6 Getting the Most Out of Your Thomson Gateway
1 Open Windows Explorer
6 Getting the Most Out of Your Thomson Gateway
How to access the shared content on Mac
Managed Partition
6.1.2 Managing your Shared Content
Result
Procedure
Enable UPnP AV on the Thomson Gateway
6.1.3 Using UPnP AV to Share Content with Media Devices
Thomson UPnP AV Server
Select your USB storage device as managed partition
Configure FTP access for your shared content
6.1.4 Accessing your Shared Content by FTP
Procedure
2 Configure FTP access for your shared content
6 Getting the Most Out of Your Thomson Gateway
Additional configuration
Result
On the Thomson Gateway network, you can also FTP to the local address
Unmounting your USB storage device
6.1.5 Safely Removing your USB Storage Device
2 On the Toolbox menu, click Content Sharing
6 Getting the Most Out of Your Thomson Gateway
Supported Operating Systems
6.2 Universal Plug and Play
UPnP and the Thomson Gateway
6 Getting the Most Out of Your Thomson Gateway
Windows Vista
6.2.1 Accessing Your Thomson Gateway with UPnP
Windows XP
6 Getting the Most Out of Your Thomson Gateway
1 On the Windows Start menu, click Settings Control Panel
6.2.2 Managing your Internet connection with UPnP
6 Getting the Most Out of Your Thomson Gateway
Windows Vista
Disabling this feature
6 Getting the Most Out of Your Thomson Gateway
E-DOC-CTC-20080421-0010
Enable/Disable UPnP
6.2.3 Configuring UPnP on the Thomson Gateway
Extended Security
Enabling Extended Security
Adding UPnP
6.2.4 Installing UPnP on Windows XP
1 In the Start menu, click Settings Control Panel
In the Components list, select Networking Services and click Details
2 Select Settings Control Panel Add or Remove Programs
Adding IGD Discovery and Control
Select Networking Services in the Components list and click Details
5 The Networking Services window appears
Problem
6.3 Assigning a service HTTP, FTP,... to a computer
Solution
6 Getting the Most Out of Your Thomson Gateway
Assign a game or application to a local networking device
UPnP
6 Getting the Most Out of Your Thomson Gateway
1 Browse to the Thomson Gateway Web Interface
What you need
6.4 Dynamic DNS
Procedure
6 Getting the Most Out of Your Thomson Gateway
E-DOC-CTC-20080421-0010
6 Getting the Most Out of Your Thomson Gateway
7 Internet Security
7 Internet Security
Overview
Topic
Changing the security level
7.1 Firewall
Creating a new security level
7 Internet Security
Content-based filtering
Access Denied page
Activating content-based filtering
7.2 Web Site Filtering
Option 2 address-based filter only
Option 1 content-based filter combined with the address-based filter
7 Internet Security
1 Browse to the Thomson Gateway Web Interface
Accessing the configuration page
7.2.1 Configuring The Content-based Filter
Configuring the content-based filter
Creating your own content level
Allow access to a specific Web site
Deny access to a specific Web site
7.2.2 Adding Rules For The Address Based Filter
Options
7 Internet Security
Redirect all Web sites
1 Browse to the Thomson Gateway Web Interface
2 On the Toolbox menu, click Web Site Filtering
E-DOC-CTC-20080421-0010
7 Internet Security
8 Troubleshooting
8 Troubleshooting
Topics
Setup wizard Troubleshooting General Thomson Gateway Troubleshooting
The Setup CD does not start automatically
8.1 Setup wizard Troubleshooting
Your Thomson Gateway has not been found
8 Troubleshooting
Thomson Gateway does not work
8.2 General Thomson Gateway Troubleshooting
Thomson Gateway unreachable
Poor Thomson Gateway performance
8.2.1 Wired Connection Troubleshooting
Ethernet LED does not light up
8 Troubleshooting
No Wireless Connectivity
8.2.2 Wireless Connection Troubleshooting
Poor Wireless Connectivity or Range
Change the wireless channel
Problems with Supplementary Services
8.3 Voice over IP Troubleshooting
Calling over VoIP
Calling over PSTN
Resetting your Thomson Gateway
8.4 Reset to Factory Defaults
Software Reset
Methods
8 Troubleshooting
Hardware Reset
Page
THOMSON Telecom Belgium
Prins Boudewijnlaan 2650 Edegem
Thomson 2008. All rights reserved. E-DOC-CTC-20080421-0010