TROUBLESHOOTING CHART
The troubleshooting guide below is mean to for general aid only. All fittings in this toilet except for the piston nut are preset by the manufacturer to prevent adjustment. Any attempt to adjust the fittings (except the piston nut and winterizing) may damage the toilet. Such adjustments for modifications of this product are not normal usage and will void the warranty. For proper trip lever adjustment procedures, refer to Gap Clearance on Page 6 in these instructions. Any problems not covered in this chart should be referred to your installer/dealer.
SYMPTOM
1.No flush.
POSSIBLE CAUSE
A.Supply stop closed.
B.Trip lever loose.
C.Trip lever does not actuate piston.
D.Obstruction within water inlet components.
E.Screen adapter is clogged.
CORRECTIVE ACTION
A.Fully open supply stop.
B.Tighten trip lever nut (turn counterclockwise to tighten).
C.Adjust piston nut (refer to Page 6).
D.Replace inlet components (refer to installer/dealer for assistance).
E.Disassemble screen adapter and clean the screen with a medium to hard bristle brush. (Refer to installer/dealer or Screen Cleaning, on Page 6.) Replace the screen if necessary.
2.Poor flush.
A.Bowl rim holes clogged.
B.Trapway or drain line clogged.
C.System not pressure charged.
D.Supply stop not opened.
E.Drain line vent clogged.
F.Screen adapter is clogged.
A.Clean under bowl rim.
B.Plunge bowl, auger trap, auger drain to clear blockage.
C.Adjust piston nut for proper actuation arm gap (refer to Page 6).
D.Fully open supply stop.
E.Refer to installer/dealer for assistance.
F.Disassemble screen adapter and clean the screen with a medium to hard bristle brush. (Refer to installer/dealer or Screen Cleaning, on Page 6.) Replace the screen if necessary.
3.Bowl water continues to flow or tank fill water will not shut off.
A.Piston assembly not seating properly.
B.Piston actuation arm binding.
C.Pressure regulator not working.
A.Adjust gap between trip lever and piston actuation arm (refer to Page 6).
B.Repair or replace actuation arm (refer to installer/dealer for assistance).
C.Replace unit (refer to installer/dealer for assistance).
Kohler Co., Kohler, WI | 7 | |
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