Panasonic TH 37PX50U, TH 50PX50U Customer Services Directory for U.S.A, Troubleshooting Chart

Troubleshooting Chart

Plasma Display panel

Symptoms	Check	Page
Some parts of the screen	• The plasma display panel is manufactured using an extremely high level of	-
	precision technology; however, sometimes some parts of the screen may be
do not light up.
	missing picture elements or have luminous spots. This is not a malfunction.

•Do not allow a still picture to be displayed for an extended period, as this can cause a permanent after-image to remain on the Plasma TV.

	Examples of still pictures include logos, video games, computer images,
	teletext and images displayed in 4:3 mode.	34
	Note:
	The permanent after-image on the Plasma TV resulting from fixed image use is
An after-image appears.	not an operating defect and as such is not covered by the Warranty.
	This product is not designed to display fixed images for extended periods of time.
Whirring sounds can be	• The TV is fitted with a cooling fan to dissipate heat generated during normal	-
heard from the display unit.	use. The rotating fan may cause a whirring sound but it is not a malfunction.

CUSTOMER SERVICES DIRECTORY (for U.S.A.)

Customer Services Directory

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/consumersupport

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at:

1-888-VIEW-PTV (843-9788)

Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.

For hearing or speech impaired TTY users, TTY : 1-877-833-8855

Accessory Purchases

Purchase Parts, Accessories and Instruction Books on line for all Panasonic Products by visiting our Web Site at:

http://www.pasc.panasonic.com

or, send your request by E-mail to:

npcparts@us.panasonic.com

You may also contact us directly at:

1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 8 pm, EST.) Panasonic Services Company

20421 84th Avenue South, Kent, WA 98032

(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

For hearing or speech impaired TTY users, TTY : 1-866-605-1277

Service in Puerto Rico

Panasonic Puerto Rico, Inc.

Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park,

Carolina, Puerto Rico 00985

Phone (787)750-4300, Fax (787)768-2910

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