VM9311
| Table 13: Troubleshooting | |
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Problem | Cause | Corrective Action |
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Disc does not play back | Disc is warped or scratched | Use disc in good condition |
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| Disc is dirty or wet | Clean disc with soft cloth |
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| Laser pickup is dirty | Clean laser pickup with cleaning disc |
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| Incompatible disc is used | Use compatible disc |
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| Disc rating exceeds Parental Lock rating limit | Change Parental Lock settings to lower restriction |
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| Disc region code is not compatible with unit | Use disc with proper region code |
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| Disc is inserted upside down | Insert disc with label side up |
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Image blurred, distorted, or dark | Disc is illegally copied | Use original disc |
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PBC cannot be used during VCD playback | PCB is not available on the disc |
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No repeat or searching while playing VCD | PCB is on | Turn PCB off |
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MP3 |
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Interruption occurred during playback | Disc is dirty or scratched | Clean disc or replace |
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| File is damaged/bad recording | Recreate disc with good files |
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Incorrect playback message displayed | Message is longer than LCD can display |
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XM RADIO |
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No Sound | Incorrect cable connections | Check RCA cables |
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XM source not available | Incorrect cable connections | Check XM Data cable or Media Module Cable |
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ANTENNA appears on XM main screen | Antenna not connected | Check satellite antenna connection |
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All other Errors |
| Reset Media Module |
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IPOD |
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iPod source not available | Incorrect cable connections | Check jLink and Media Module cables |
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Cannot see video and photo media on TFT screen | Wrong iPod Video Settings | Change iPod video settings to TV Out = On |
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| Check Media Module yellow RCA video input cable |
All other errors |
| Reset Media Module |
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Error Messages |
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| Table 14: Error Messages | |
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Message Displayed | Cause | Corrective Action |
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Loading | Disc is being read |
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No Disc | Disc is dirty | Clean disc with soft cloth |
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| Disc is upside down | Insert disc with label side up |
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| Disc not present in loading compartment | Insert disc |
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Bad Disc | Disc is dirty | Clean disc with soft cloth |
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| Disc is upside down | Insert disc with label side up |
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Unknown disc | Disc format is not compatible with this unit |
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Region Error | DVD is not compatible with region code of unit |
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