VM9410

 

Table 18: Troubleshooting

 

 

 

Problem

Cause

Corrective Action

 

 

 

 

 

 

Disc does not play back

Disc is warped or scratched

Use disc in good condition

 

 

 

 

Disc is dirty or wet

Clean disc with soft cloth

 

 

 

 

Laser pickup is dirty

Clean laser pickup with cleaning disc

 

 

 

 

Incompatible disc is used

Use compatible disc

 

 

 

 

Disc rating exceeds Parental Lock rating limit

Change Parental Lock settings to lower restriction

 

 

 

 

Disc region code is not compatible with unit

Use disc with proper region code

 

 

 

 

Disc is inserted upside down

Insert disc with label side up

 

 

 

Image blurred, distorted, or dark

Disc is illegally copied

Use original disc

 

 

 

PBC cannot be used during VCD playback

PCB is not available on the disc

 

 

 

 

No repeat or searching while playing VCD

PCB is on

Turn PCB off

 

 

 

MP3

 

 

 

 

 

Interruption occurred during playback

Disc is dirty or scratched

Clean disc or replace

 

 

 

 

File is damaged/bad recording

Recreate disc with good files

 

 

 

Incorrect playback message displayed

Message is longer than LCD can display

 

 

 

 

Error Messages

 

 

 

Table 19: Error Messages

 

 

 

Message Displayed

Cause

Corrective Action

 

 

 

 

 

 

Loading

Disc is being read

 

 

 

 

No Disc

Disc is dirty

Clean disc with soft cloth

 

 

 

 

Disc is upside down

Insert disc with label side up

 

 

 

 

Disc not present in loading compartment

Insert disc

 

 

 

Bad Disc

Disc is dirty

Clean disc with soft cloth

 

 

 

 

Disc is upside down

Insert disc with label side up

 

 

 

Unknown disc

Disc format is not compatible with this unit

 

 

 

 

Region Error

DVD is not compatible with region code of unit

 

 

 

 

Error

illegal mechanism operation

Press EJECT key for 5 seconds to reset loading mechanism

 

 

 

Care and Maintenance

1.Use only a clean silicone cloth and neutral detergent to clean the front panel or monitor. A rough cloth and non- neutral detergent (such as alcohol) may result in scratching or discoloration.

2.Do not get water or cleaning fluids on the unit.

3.If the temperature inside the player gets too hot, a protective circuit automatically stops play of the disc. If this occurs, allow the unit to cool before operating the player again.

4.Never insert anything other than a 5” (12 cm) compact disc into the player as the mechanism can be damaged by foreign objects.

5.Do not attempt to use a 3” (8 cm) CD-Single disc in this unit, either with or without an adaptor, as damage to the player and/or disc may occur. Such damage is not covered by the Warranty on this product.

6.The CD player may not operate properly in extreme hot or cold. If such conditions occur, allow the interior of the

vehicle to reach a normal temperature before using player.

7.When the vehicle warms up during cold weather or under damp conditions, condensation may appear on the LCD panel. Should this occur, the screen will not operate properly until the moisture has evaporated.

8.We suggest you use a cleaning disc in this unit more frequently than in the unit in your home due to the environmental conditions of the vehicle.

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Jensen VM9410 owner manual Error Messages, Care and Maintenance, Message Displayed Cause Corrective Action