Manuals / John Lewis / Kitchen Appliance / Dishwasher

John Lewis JLDWW 1201 Wash results are not satisfactory, Repairs After Sales Service, Spare parts

Models: JLDWW 1201

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...the wash results are not satisfactory

The dishes are not clean

●The wrong washing programme has been selected.

●The dishes were arranged in such a way as to stop water reaching all parts of the surface.The baskets must not be overloaded.

●The spray arms do not rotate freely due to wrong arrangement of the load.

●The filters in the base of the washing compartment are dirty or incorrectly positioned.

●Too little or no detergent has been used.

●Where there are limescale deposits on the dishes; the salt container is empty or the wrong level of the water softener has been selected.

●The drain hose connection is not correct.

●The salt container cap is not properly closed.

The dishes are wet and dull

●Rinse aid was not used.

●The rinse aid dispenser is empty.

There are streaks, milky spots or a bluish coating on glasses and dishes

●Decrease rinse aid dosing.

Water drops have dried onto glasses and dishes

●Increase rinse aid dosing.

●The detergent may be the cause. Contact the detergent manufacturer’s consumer care line.

Repairs - After Sales Service

If your dishwasher is not performing satisfactorily; consult the fault finding guides within this instruction book (What to do if...).

In the event of a fault occurring which you cannot resolve yourself from advice given within this instruction booklet. Your first step is to contact our extended warranty administrators on 0870 0107887 who will give you details for your local Service Force centre..

When contacting the Service Force centre, please quote the model (Mod.) and serial number (S.N.), both of which are shown on the rating plate located on the side of the dishwasher door (see picture).

So that you always have these numbers at hand, we recommend you to make a note of them here:

Spare parts

This product should be serviced by an authorised service engineer, and only genuine spare parts should be used. Under no circumstances should you attempt to repair the machine yourself.

Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact our extended warranty administrators on 0870 0107887 who will give you details for your local Service Force centre.

Always insist on genuine spare parts.

Mod. : . . . . . . . . . . . . . . . . . .

PNC : . . . . . . . . . . . . . . . . . .

S.N. : . . . . . . . . . . . . . . . . . . .

RA08

Your dishwasher is covered by a 3 year parts and labour guarantee (see separate details). Please retail your purchase receipt safely for the service engineer to verify the purchase details.

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John Lewis JLDWW 1201 instruction manual Wash results are not satisfactory, Repairs After Sales Service, Spare parts
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JLDWW 1201 specifications

The John Lewis JLDWW 1201 is a highly efficient and innovative dishwasher designed to meet the needs of modern households while ensuring ease of use and exceptional cleaning performance. This model stands out for its spacious design, advanced technologies, and user-friendly features that make dishwashing a hassle-free experience.

One of the key features of the JLDWW 1201 is its impressive capacity, allowing users to load up to 12 place settings in one go. This means that even after large family dinners or gatherings, there is ample space to accommodate all dishes, glasses, and utensils without the need for multiple wash cycles. The adjustable racking system adds flexibility, allowing users to customize the interior layout according to their needs.

The John Lewis JLDWW 1201 utilizes advanced energy-efficient technologies, boasting an impressive A+ energy rating. This ensures lower energy consumption while still delivering top-notch cleaning results. Furthermore, it includes Eco Wash programs that help reduce water usage, making it an environmentally friendly option for consumers looking to minimize their impact on the planet.

Another notable feature of this dishwasher is its quiet operation. With a noise level of just 49 decibels, users can enjoy a peaceful cooking or dining experience without the disruptive sounds usually associated with dishwashing machines. The machine also offers various wash programs, including intensive, quick wash, and gentle cycles, catering to different types of dishes and soil levels.

In terms of convenience, the JLDWW 1201 is designed with an intuitive control panel that makes it easy for anyone to operate. The LED display provides clear information on the selected program, remaining time, and progress, giving users real-time updates during the washing cycle. The delay start option adds further flexibility, enabling users to schedule washes at their convenience.

Safety features are also a priority with the John Lewis JLDWW 1201. It includes a child lock function, preventing little hands from interfering with the settings. The machine’s built-in overflow protection further ensures that leaks are detected and dealt with immediately, providing peace of mind to users.

In summary, the John Lewis JLDWW 1201 is a feature-rich dishwasher that excels in capacity, energy efficiency, quiet operation, and user convenience. Its advanced technologies and thoughtful design make it an excellent addition to any modern kitchen, ensuring that dishwashing is an easy and efficient task.