Something Not Working

If the appliance is not working correctly, please carry out the following checks before contacting your local Service Force agent.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

Symptom

Solution

No power to the appliance

Check there is power at the socket.

 

Check there is not a power cut by checking the household lights.

 

Check the fuse has not blown.

 

Check the thermostat control knob setting is not off.

The temperature in the appliance is too high

Check the ambient temperature is within the appliances operating limits of 10 °C to 32 °C.

Check that the thermostat control knob is turned to the correct setting relative to ambient conditions.

 

The temperature in the appliance is too low

Set the thermostat control knob to a warmer position.

 

 

 

 

 

Excessive frost and ice has built up

Check the door has not been left open.

 

 

Check nothing is preventing the door from closing.

 

 

Check the door gasket is intact and clean.

 

 

 

 

 

The appliance is noisy.

Check if the appliance stands stable (all four feet should be on the floor).

 

 

 

 

 

Water under the salad drawer.

Check the drain hole is not blocked (see 'Maintenance and Cleaning').

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John Lewis JLUCLFW6003 instruction manual Something Not Working, Symptom Solution