Repairs - After Sales Service
In the unlikely event of your appliance requiring service, or if you wish to purchase spare parts, please contact our extended warranty administrators by telephoning:
0870 010 7887
They will give you details for your local Service Force Centre.
Before calling out an engineer, please ensure you have read the details under the heading “Something Not Working”.
When you contact your local Service Force Centre you will need to give the following details:
1.Your name, address and post code 2.Your telephone number
3.Clear and concise details of fault
4.The purchase date found on your receipt.
5.The model and serial number of the appliance (found on the rating plate - see picture on page 5)
So that you always have these numbers at hand, we recommend you to make a note of them here:
Mod. :. . . . . . . . . . . . . . . . .
PNC :. . . . . . . . . . . . . . . . . .
S.N. :. . . . . . . . . . . . . . . . . .
Your Fridge - Freezer is covered by a 3 year parts and labour guarantee (see separate details given at point of sale). Please retain your purchase receipt safely for the service engineer to verify the purchase details.
Spare parts
Always insist on genuine spare parts. An authorised service engineer should service this product, and only genuine spare parts should be used. Under no circumstances should you attempt to repairthe machine yourself. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local Service Force Centre. An authorised service engineer always insist on genuine spare parts.
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