Something Not Working

Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Service Force Centre, please carry out the checks listed below.

IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

During machine operation it is possible that one of the following alarm codes appears on the display:

-E10 : problem with the water supply

-E20 : problem with water draining

-E40 : door open

Once the problem has been eliminated, press the “Start/Pause” button to restart the programme. If after all checks, the problem persists, contact your local Service Force Centre.

Symptom

Possible causes

 

 

 

The machine does not start

●

The door has not been closed. (E40 )

 

●

The plug is not properly inserted in the power socket.

 

●

There is no supply at the socket.

 

●

The main fuse or the fuse in the plug has blown.

 

●

The “Start/Pause” button has not been depressed.

 

●

The “Delay start” option has been selected.

 

 

 

The machine does not fill

●

The water tap is closed. (E10 )

 

●

The filter in the inlet hose is blocked. (E10 )

 

●

The inlet hose may be squashed or kinked. (E10)

 

●

The door has not been closed. (E40)

 

 

 

The machine fills then empties

●

The end of the drain hose is too low.

immediately

●

The end of the drain hose is submerged in water.

 

●

There is no vent in the end of the drain hose.

 

 

 

The machine does not empty

●

The drain hose may be squashed or kinked. (E20)

and/or does not spin

●

The drain filter may be blocked. (E20)

 

●

The “None” option has been selected.

 

●

The drainage system pipes are blocked.

 

●

The programme “Soak 30°”, which ends with water left in the tub,

 

 

has been selected.

 

●

The wash load is unbalanced: redistribute the clothes inside the drum

 

 

to allow the machine to spin.

 

 

 

There is water on the floor

●

Too much detergent or unsuitable detergent has been used (creates

 

 

too much foam).

 

●

Check whether there are any leaks from the inlet hose fittings. It is not

 

 

always easy to see this as the water runs down the hose; check to see

 

 

if it is damp.

 

●

The drain hose may be damaged or not securely positioned.

 

●

The filter has not been fully screwed in after cleaning.

 

 

 

Unsatisfactory washing results

●

Too little detergent or unsuitable detergent has been used. An

 

 

insufficient amount of detergent leaves the laundry looking grey and

 

 

causes lime scale to form.

 

●

Stubborn stains have not been treated prior to washing

 

●

The correct wash programme/temperature has not been selected.

 

●

Too much laundry has been placed in the drum.

 

 

 

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John Lewis JLWD1404 instruction manual Something Not Working
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JLWD1404 specifications

The John Lewis JLWD1404 is a modern washing machine designed to cater to the needs of contemporary households. This appliance combines efficiency, usability, and innovative technology to deliver exceptional washing performance.

One of the standout features of the JLWD1404 is its impressive 1400 RPM spin speed, which ensures that clothes come out drier, reducing the time they need to spend in the dryer or on the line. This is particularly beneficial for eco-conscious consumers who wish to save energy and minimize drying time. The washing machine has a capacity of 8 kg, making it suitable for medium to large families who require reliable laundry solutions.

Energy efficiency is a major focus of the JLWD1404, boasting an A+++ energy rating. This not only helps in reducing electricity bills but also minimizes environmental impact, making it a great choice for anyone looking to lessen their carbon footprint. The machine operates quietly, with noise levels of around 52 dB during washing, making it an excellent addition to homes where noise could be a concern.

The JLWD1404 features a variety of wash programs tailored to different fabric types and soiling levels. Whether you need a quick wash for lightly soiled clothes or a more intensive program for heavily stained items, this machine has you covered. The delicate cycle ensures that your finer fabrics are treated gently, while specialized programs for wool and sportswear ensure optimal care for all clothing types.

One of the key technological enhancements in the JLWD1404 is its intelligent sensing technology. This feature automatically adjusts water usage and cycle duration based on the load size, promoting efficiency and preventing waste. The machine is equipped with an easy-to-read digital display that allows users to track the cycle progress at a glance and select various settings with ease.

The JLWD1404's user-friendly interface includes a range of buttons and dials, making it simple to navigate through the different washing options. Additionally, it comes with a delay start function, allowing users to set the washing machine to begin a cycle at their convenience, thus enabling more flexible laundry scheduling.

Overall, the John Lewis JLWD1404 is a reliable washing machine that combines performance, efficiency, and user-friendliness. Its array of features and modern technologies make it an excellent choice for families looking to streamline their laundry routines while ensuring care for all types of fabrics.
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