Symptom

Possible causes

 

 

 

 

 

The machine vibrates when

●

The internal packing has not been removed.

 

spinning

●

The machine is in contact with the wall or furniture.

 

 

●

The machine is not level and stable (check diagonally).

 

 

●

The washing load is badly distributed in the drum.

 

 

●

Maybe there is very little laundry in the drum.

 

 

 

 

 

The door will not open

●

The water level is above the bottom edge of the door.

 

 

●

The machine is heating the water.

 

 

●

The drum is turning.

 

 

In any case the door can be opened only when the door locked

 

 

light has gone out.

 

 

 

 

 

Spinning starts late or the

●

The electronic balance control device has cut in because the laundry is

 

machine does not spin

 

not evenly distributed in the drum. The laundry is redistributed by

 

 

 

reverse rotation of the drum. This may happen several times before

 

 

 

the unbalance disappears and normal spinning can resume. If, after few

 

 

 

minutes, the laundry is still not evenly distributed in the drum, the

 

 

 

machine will not spin. In this case, redistribute the load manually and

 

 

 

select the spin programme.

 

 

 

 

 

The machine makes an unusual

●

The machine is fitted with a type of motor which makes an unusual

 

noise

 

noise compared with other traditional motors. This new motor

 

 

 

ensures a softer start and more even distribution of the laundry in the

 

 

 

drum when spinning, as well as increased stability of the machine.

 

 

 

 

 

No water is visible in the drum

●

Machines based on modern technology operate very economically

 

 

 

using very little water without affecting performance.

 

 

 

 

 

The machine does not dry or

●

The drying time or degree of drying has not been selected

 

does not dry properly

●

The water tap is not turned on (E10)

 

 

●

The drain filter is clogged (E20)

 

 

●

The machine is overloaded

 

 

●

The selected drying time or degree of dryness was not suitable for the

 

 

 

laundry.

 

 

 

 

 

Service & Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact our extended warranty administrators by telephoning:

0870 01 07887

They will give you details for your local Service Force Centre.

Before calling out an engineer, please ensure you have read the details under the heading “Something Not Working”.

When you contact the Service Centre you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of fault

4.The model and serial number of the appliance (found on the rating plate - see picture)

5.The purchase date.

Please note that a valid purchase receipt is required for in-guarantee service calls.

 

Mod

 

Prod. No

P0042 BD

Ser. No

 

23

Page 22 Page 24
Page 23
Image 23
John Lewis JLWD1404 Machine vibrates when, Door will not open, Light has gone out Spinning starts late or, Noise
Page 22 Page 24

JLWD1404 specifications

The John Lewis JLWD1404 is a modern washing machine designed to cater to the needs of contemporary households. This appliance combines efficiency, usability, and innovative technology to deliver exceptional washing performance.

One of the standout features of the JLWD1404 is its impressive 1400 RPM spin speed, which ensures that clothes come out drier, reducing the time they need to spend in the dryer or on the line. This is particularly beneficial for eco-conscious consumers who wish to save energy and minimize drying time. The washing machine has a capacity of 8 kg, making it suitable for medium to large families who require reliable laundry solutions.

Energy efficiency is a major focus of the JLWD1404, boasting an A+++ energy rating. This not only helps in reducing electricity bills but also minimizes environmental impact, making it a great choice for anyone looking to lessen their carbon footprint. The machine operates quietly, with noise levels of around 52 dB during washing, making it an excellent addition to homes where noise could be a concern.

The JLWD1404 features a variety of wash programs tailored to different fabric types and soiling levels. Whether you need a quick wash for lightly soiled clothes or a more intensive program for heavily stained items, this machine has you covered. The delicate cycle ensures that your finer fabrics are treated gently, while specialized programs for wool and sportswear ensure optimal care for all clothing types.

One of the key technological enhancements in the JLWD1404 is its intelligent sensing technology. This feature automatically adjusts water usage and cycle duration based on the load size, promoting efficiency and preventing waste. The machine is equipped with an easy-to-read digital display that allows users to track the cycle progress at a glance and select various settings with ease.

The JLWD1404's user-friendly interface includes a range of buttons and dials, making it simple to navigate through the different washing options. Additionally, it comes with a delay start function, allowing users to set the washing machine to begin a cycle at their convenience, thus enabling more flexible laundry scheduling.

Overall, the John Lewis JLWD1404 is a reliable washing machine that combines performance, efficiency, and user-friendliness. Its array of features and modern technologies make it an excellent choice for families looking to streamline their laundry routines while ensuring care for all types of fabrics.
Top Page Image Contents