Troubleshooting
If a problem occurs when you are using the TV, check the below troubleshooting guide before calling for repair.
• No picture, | • Deactivate the BLUE BACK function if it is turned on. |
no sound | • Choose the appropriate sound system. Refer to |
| “SOUND SYSTEM” on page 14. |
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• Snowy picture | • Check the aerial cable and its connection with the TV. |
•Stripes appear on the • Interference occurs caused by other devices such as
picture | an amplifier, personal computer, or a hair drier. Move |
| such devices away from your TV. |
•
(ghosting) occur | mountains or building. Try to adjust the aerial’s |
| direction or use a better directionality antenna. |
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• Poor picture | • Choose the appropriate colour system. Refer to |
| “COLOUR SYSTEM” on page 9. |
•Adjust the COLOUR or BRIGHT setting. Refer to “PICTURE SETTING” on page 10.
•White and bright still • Inevitable phenomenon due to the nature of the
image look as if it | picture tube. This is not a malfunction. |
were coloured |
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•Top of the image from • This is due to the condition of the video signal
software products or | whereby the image was not recorded properly. This |
video tape is distorted | is not a malfunction. |
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• Poor sound | • Adjust the sound frequency properly. Refer to |
| “EQUALIZER” on page 15. |
•Stereo or bilingual • TV channel reception is poor. Change the stereo/
sound is unclear | bilingual mode to mono sound (see page 15). |
•Cannot operate the • The batteries may be exhausted. Replace with new
remote control | batteries (see page 7). |
•Ensure that you are operating the remote less than seven meters from the front of your TV.
•Cannot operate the • Press TV/VIDEO button to return to TV mode and try
menus | operating the menus. |
•Cannot operate the • Deactivate the CHILD LOCK function if it is turned on
front control buttons | (see page 17). |
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•Colour patches appear • This may due to the magnetized device such as a
| at the corner of the | speaker near to your TV. Keep the device apart from |
| screen | your TV. Alternately, you can also use the magnetic- |
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| shielded speaker. |
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• | Picture is tilted | • This may due to the earth magnetism. Refer to |
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| “PICTURE TILT” on page 11 to correct the tilt. |
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• | Image takes a short | • Image required time to stabilize before display. This |
| period to be displayed | is not a malfunction. |
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•TV may emitted • This is due to a sudden change in temperature and it
crackling sound | is not a malfunction. If the crackling sound is too |
| frequent, request your service technician for |
| inspection. |
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•Feel a slight electric • This is due to the static electricity of the picture tube
shock when touching | and it will not harm the human body. This is not a |
the TV screen | malfunction. |
•After you connect the • Please check that the AUTO SIGNAL DETECT
signal to | function is on or off. |
playback VCR or DVD | • Press button (VCR or DVD Player) to turn the |
Player, the Auto Detect | machine off and turn it on again; do not turn the |
does not work. | machine off and on suddenly. |
•Inspect the video cable connection on
•When you are watching • Inspect the video cable connection on
another channel that is | they are connected properly. |
not | • In a certain VCR or DVD Player, the function might |
SIGNAL DETECT | operate by the discontinuity of the signal. |
works while VCR or |
|
DVD Player was on. |
|
•While you are watching • In a certain VCR or DVD Player, the function might
TV on the other | operate by the discontinuity of the signal. |
channels, AUTO SIGNAL |
|
DETECT work when you |
|
press 1,7,3,¡ or 8 on |
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the front panel of VCR or |
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DVD Player. |
|
•After TV was on, AUTO • Video signal from VCR or DVD Player cause the
SIGNAL DETECT | function run properly to indicate that there are video |
work. | signal on |
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