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Troubleshooting
•If the plug is disconnected from the AC socket, or the TV aerial has problems, you may think there is a problem with the TV itself. Be sure to check the following before calling for service.
IMPORTANT
• Review all instructions in this manual
| Problem |
| Action |
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■ GENERAL | The TV cannot be turned on. | • | Insert the plug in an AC socket. | |
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| • | Turn the main power on. (See page 6.) | |
| No picture or sound. | • | Check aerial connections. (See page 2.) | |
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| • | Choose the correct input mode. (See page 7.) | |
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| • | Choose the correct colour system manually. (See page 17.) | |
| The TV shuts off automatical- | • | Did you set the Sleep Timer? (See page 21.) | |
| ly. |
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| Inoperable remote control. | • | Replace the batteries. (See page 2.) | |
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| • | Insert the batteries correctly. (See page 2.) | |
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| • | Use the remote control within about 7 metres of the TV. | |
| MENU cannot be displayed. | • | Are you watching the Teletext screen? None of the Menu operations are pos- | |
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| sible when viewing a teletext programme. Perform the Menu operation in the | |
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| TV mode. |
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■ PICTURE | Poor colour. | • | Adjust COLOUR and BRIGHT. (See page 15.) | |
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| • | Choose the correct colour system manually. (See page 17.) | |
| The ZOOM mode suddenly | • The AUTO mode is working. (See page 9.) | ||
| changes. |
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| The picture is tilted . | • | Correct the tilted picture. (See page 17.) | |
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| Lines or streaks in picture (in- | • | Move the components apart until the interference is eliminated. | |
| terference). | • | Reposition the aerial. |
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| Spots (crosstalk). | • | Reposition the aerial. |
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| • | Replace with an aerial with better directionality. | |
| Double pictures (ghosts). | • | Reposition the aerial. |
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| • | Replace with an aerial with better directionality. | |
| Snowy pictures (noise). | • | Check aerial connections. |
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| • | Redirect the aerial. |
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| • | Replace or repair the aerial. |
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| The screen turns blue. | • | Is the Blue Back function set to ON? (See page 21.) | |
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■ SOUND | No sound from the TV’s | • | Disconnect the headphones. |
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| speakers. | • | Set SPEAKER to ON. (See page 19.) | |
| No stereo sound. | • | Change STEREO/I•II to | mode. (See page 18.) |
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| No | • | Change STEREO/I•II to the correct mode. (See page 18.) | |
| in a |
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■ TELETEXT | No teletext reception. | • | Tune to a channel that has teletext. (See page 12.) | |
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| • | Videotaping teletext is not recommended as it may not record correctly. |
The current time is not dis- played.
• Tune to a channel that has teletext. (See page 12.)
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