T R O U B L E S H O O T I N G 21
| PROBLEMS | CHECK |
| There is no power | • See if the power cord became unplugged. |
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| • Perhaps you have experienced a blown circuit breaker or fuse or a power outage. |
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| There is no picture | • The antenna could be disconnected. |
| or no sound | • The input mode (TV or Video) could not be set properly, refer to page 20. |
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| • The tuner mode (in the Auto Tuner Setup) could be set improperly, refer to page 13. |
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| • The station may be having difficulties, check to see if other channels are operating normally. |
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| Remote control is | • Check that the batteries are still working and properly installed. |
| not operating or | • Make sure there are no objects blocking a clear path from the remote to the TV. |
| operating properly | • Check that the TV/CATV switch is in the proper position |
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| You cannot select a | • Maybe you are too far from the TV, you must be within 23 feet (or 7 meters). |
| certain channel | • Make sure the channels are programmed. See Channel Summary, page 13. |
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| • Perhaps the channel is locked, select it with the 10 key pad and follow instructions. |
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| The power turns off | • Perhaps the On/Off Timer is set, press the power button, check page 18. |
| by itself | • The power was interrupted or the power cord unplugged. Reset the clock, check page 17. |
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| • The Sleep Timer may be set. |
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| The clock is wrong | • The power was interrupted and the clock not reset. Reset the clock, check page 17. |
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| On Timer is blinking | • There is a problem with the TV. Unplug the set and call for service. |
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| PICTURE | CHECK |
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| The picture color | • Tint and color may be improperly adjusted. Check page 15. |
| quality is poor | • Video Status mode may be set to an inappropriate setting. Check page 15. |
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| There are lines | • There could be interference from another energy consuming appliance, such as a computer, |
| across the picture | another TV or VCR. Move any other such appliances farther away from the TV. |
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| The picture is | • There could be interference from a running high wattage appliance such as a |
| spotted | cleaner, or neon sign. You will have to move the antenna away from the source of the |
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| interference or change it to a coaxial cable which is less prone to interference. |
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| Double picture | • A building or airplane can reflect the original signal producing a second, delayed one. Adjust |
| (Ghosts) | the antenna position. |
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| Snowy picture/ | • The antenna may be damaged, disconnected or turned. Check the antenna connection, |
| Image noise | page 6, and your Quick Setup Guide. If it is damaged, you will have to replace it. |
| Screen is 80% black | • Closed Caption Text Mode is on. Turn it off in the Closed Caption Menu (page 18). |
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| SOUND | CHECK |
| Bilingual or stereo | • Make sure the MTS mode is properly set. Refer to page 16 for details on setting MTS Modes. |
| programs can’t beheard |
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| There is no sound | • TV Speakers may be turned off in the menu, see page 17. |
| from the TV speakers |
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| NOT A PROBLEM | DON’T WORRY ABOUT THIS, IT’S NORMAL |
| Static electricity | • It is normal to feel a surge of static electricity if you brush over or touch the screen. |
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| You hear occasional | • It is normal for the TV to emit crackling sounds when turned on or off. Unless the sound or |
| crackling sounds | picture become abnormal, this is fine. |
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