T R O U B L E S H O O T I N G 21

 

PROBLEMS

CHECK

 

There is no power

• See if the power cord became unplugged.

 

 

• Perhaps you have experienced a blown circuit breaker or fuse or a power outage.

 

 

 

 

There is no picture

• The antenna could be disconnected.

 

or no sound

• The input mode (TV or Video) could not be set properly, refer to page 20.

 

 

• The tuner mode (in the Auto Tuner Setup) could be set improperly, refer to page 13.

 

 

• The station may be having difficulties, check to see if other channels are operating normally.

 

 

 

 

Remote control is

• Check that the batteries are still working and properly installed.

 

not operating or

• Make sure there are no objects blocking a clear path from the remote to the TV.

 

operating properly

• Check that the TV/CATV switch is in the proper position (RM-C340 and RM-C345) — set to TV to view television.

 

 

 

 

You cannot select a

• Maybe you are too far from the TV, you must be within 23 feet (or 7 meters).

 

certain channel

• Make sure the channels are programmed. See Channel Summary, page 13.

 

 

• Perhaps the channel is locked, select it with the 10 key pad and follow instructions.

 

 

 

 

The power turns off

• Perhaps the On/Off Timer is set, press the power button, check page 18.

 

by itself

• The power was interrupted or the power cord unplugged. Reset the clock, check page 17.

 

 

• The Sleep Timer may be set.

 

 

 

 

The clock is wrong

• The power was interrupted and the clock not reset. Reset the clock, check page 17.

 

 

 

 

On Timer is blinking

• There is a problem with the TV. Unplug the set and call for service.

 

 

 

 

PICTURE

CHECK

 

 

 

 

The picture color

• Tint and color may be improperly adjusted. Check page 15.

 

quality is poor

• Video Status mode may be set to an inappropriate setting. Check page 15.

 

 

 

 

There are lines

• There could be interference from another energy consuming appliance, such as a computer,

 

across the picture

another TV or VCR. Move any other such appliances farther away from the TV.

 

 

 

 

The picture is

• There could be interference from a running high wattage appliance such as a hair-dryer, vacuum

 

spotted

cleaner, or neon sign. You will have to move the antenna away from the source of the

 

 

interference or change it to a coaxial cable which is less prone to interference.

 

 

 

 

Double picture

• A building or airplane can reflect the original signal producing a second, delayed one. Adjust

 

(Ghosts)

the antenna position.

 

 

 

 

Snowy picture/

• The antenna may be damaged, disconnected or turned. Check the antenna connection,

 

Image noise

page 6, and your Quick Setup Guide. If it is damaged, you will have to replace it.

 

Screen is 80% black

• Closed Caption Text Mode is on. Turn it off in the Closed Caption Menu (page 18).

 

 

 

 

SOUND

CHECK

 

Bilingual or stereo

• Make sure the MTS mode is properly set. Refer to page 16 for details on setting MTS Modes.

 

programs can’t beheard

 

 

There is no sound

• TV Speakers may be turned off in the menu, see page 17.

 

from the TV speakers

 

 

 

 

 

NOT A PROBLEM

DON’T WORRY ABOUT THIS, IT’S NORMAL

 

Static electricity

• It is normal to feel a surge of static electricity if you brush over or touch the screen.

 

 

 

 

You hear occasional

• It is normal for the TV to emit crackling sounds when turned on or off. Unless the sound or

 

crackling sounds

picture become abnormal, this is fine.

 

 

 

Page 21
Image 21
JVC C 13011, C-20010, C-13010, AV-27015, AV-20020, AV-20021, AV 27020 manual Troubleshooting, Problems Check

AV 27020, AV-27015, C-13010, AV-20021, C 13011 specifications

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