46 EN TROUBLESHOOTING
White Balance cannot be activated.

●The Sepia (SEPIA) or Monotone (MONOTONE) mode is

activated.

HDisengage the Sepia (SEPIA) or Monotone (MONOTONE) mode before setting White Balance. ( pg. 35)

The Black & White Fader does not work.

●The Sepia (SEPIA) or Monotone (MONOTONE) mode is activated.

HDisengage the Sepia (SEPIA) and Monotone (MONOTONE). ( pg. 27, 35)

The image looks like the shutter speed is too slow.

●When shooting in the dark, the unit becomes highly sensitive to light when “GAIN UP” is set to “AUTO”.

HIf you want the lighting to look more natural, set “GAIN UP” to “AGC” or “OFF”. ( pg. 27, 28)

Coloured bright spots appear all over the LCD monitor or the viewfinder.

●The LCD monitor and the viewfinder are made with high- precision technology. However, black spots or bright spots of light (red, green or blue) may appear constantly on the LCD monitor or the viewfinder. These spots are not recorded on the tape. This is not due to any defect of the unit. (Effective dots: more than 99.99 %)

The cassette will not load properly.

●The battery’s charge is low.

HInstall a fully charged battery. ( pg. 11)

The memory card cannot be removed from the camcorder.

HPush in the memory card a few more times. ( pg. 14)

Other problemsThe POWER/CHARGE lamp on the camcorder does not light.

●Charging is difficult in places subject to extremely high/low

temperatures.

HTo protect the battery, it is recommended to charge it in places with a temperature of 10°C to 35°C. ( pg. 49)

Picture does not appear on the LCD monitor.

●The viewfinder is pulled out and “PRIORITY” is set to “FINDER”.

HPush the viewfinder back in or set “PRIORITY” to “LCD”. ( pg. 15, 27, 29)

●The LCD monitor’s brightness setting is too dark. HAdjust the brightness of the LCD monitor. ( pg. 13) HIf the monitor is tilted upward 180 degrees, open the

monitor fully. ( pg. 15)

“SET DATE/TIME!” appears.

●The built-in clock’s rechargeable lithium battery is discharged.

●The previously set date/time is erased.

HConnect the camcorder to an AC outlet using the AC Adapter for over 24 hours to charge the clock’s lithium battery. ( pg. 12)

Files stored in the memory card cannot be deleted.

●Files stored in the memory card are protected.

HRemove protection from the files stored in the memory card and delete them. ( pg. 25)

An error indication (E01 – E04 or E06) appears.

●A malfunction of some kind has occurred. In this case the camcorder’s functions become unusable.

H pg. 48.

The remote control does not work.

●“REMOTE” is set to “OFF”.

HSet “REMOTE” to “ON”. ( pg. 27, 29)

●The remote control does not point at the remote sensor. HPoint at the remote sensor. ( pg. 19)

●The remote control batteries are exhausted.

HReplace the batteries with fresh ones. ( pg. 19)

When the image is printed from the printer, a black bar appears at the bottom of the screen.

●This is not a malfunction.

HBy recording with “DIS” activated ( pg. 27, 28) this can be avoided.

When the camcorder is connected via the DV connector, the camcorder does not operate.

●The DV cable was plugged/unplugged with power turned

on.

HTurn the camcorder’s power off and on again, then operate it.

Images on the LCD monitor appear dark or whitish.

●In places subject to low temperature, images become dark due to the characteristics of the LCD monitor. This is not a

malfunction.

HAdjust the brightness and angle of the LCD monitor. ( pg. 13, 15)

●When the LCD monitor’s fluorescent light reaches the end of its service life, images on the LCD monitor become dark.

HConsult your nearest JVC dealer.