JVC GR-DX97 GR-DX77 Power, REFERENCES, Advanced features, No power is supplied, Video and D.S.C. Playback, Video and D.S.C. Recording, Digital Zoom does not work

	TROUBLESHOOTING	EN 45
If, after following the steps in the chart below, the problem	Video and D.S.C. Playback
still exists, please consult your nearest JVC dealer.
The camcorder is a microcomputer-controlled device.	The tape is moving, but there is no picture.
External noise and interference (from a TV, a radio, etc.)	● Your TV has AV input terminals, but is not set to its VIDEO
might prevent it from functioning properly. In such	mode.
cases, first disconnect its power supply unit (battery
	HSet the TV to the mode or channel appropriate for video
pack, AC Adapter, etc.) and wait a few minutes; and	playback. ( pg. 18)
then re-connect it and proceed as usual from the	● The cassette holder cover is open.
beginning.	HClose the cassette holder cover. ( pg. 14)
Power
	Blocks of noise appear during playback, or there is
	no playback picture and the screen becomes blue.
No power is supplied.	HClean the video heads with an optional cleaning cassette.
● The power is not connected properly.	( pg. 50)
	Advanced features
HConnect the AC Adapter securely. ( pg. 11)
● The battery pack is not attached firmly.
HDetach the battery pack once again and re-attach it firmly.
	The focus does not adjust automatically.
( pg. 11)
● The battery is dead.	● Focus is set to the Manual mode.
HReplace the dead battery with a fully charged one.
	HSet Focus to the Auto mode. ( pg. 32)
( pg. 11)
	● The lens is dirty or covered with condensation.
Video and D.S.C. Recording	HClean the lens and check the focus again. ( pg. 48)

Recording cannot be performed.

●The tape’s erase protection tab is set to “SAVE”.

HSet the tape’s erase protection tab to “REC”. ( pg. 14)

●“TAPE END” appears.

HReplace with new cassette. ( pg. 14)

●The cassette holder cover is open. HClose the cassette holder cover.

When shooting a subject illuminated by bright light, vertical lines appear.

●This is not a malfunction.

When the screen is under direct sunlight during shooting, the screen becomes red or black for an instant.

●This is not a malfunction.

Snapshot mode cannot be used.

●The Squeeze mode (SQUEEZE) is selected.

HDisengage the Squeeze (SQUEEZE) mode. ( pg. 27, 29)

The color of Snapshot looks strange.

●The light source or the subject does not include white. Or there are various different light sources behind the subject.

HFind a white subject and compose your shot so that it also appears in the frame. ( pg. 21, 32)

The image taken using Snapshot is too dark.

●Shooting was performed under backlit conditions. HPress BACK LIGHT. ( pg. 33)

The image taken using Snapshot is too bright.

●The subject is too bright.

HSet “r” to “SPOTLIGHT”. ( pg. 35)

REFERENCES

During recording, the date/ time does not appear.

●“DATE/TIME” is set to “OFF”.

HSet “DATE/TIME” to “ON”. ( pg. 27, 29)

The LCD monitor or viewfinder indications blink.

●Certain Wipe/Fader effects, certain modes of Program AE

with special effects, “DIS” and other functions that cannot be used together are selected at the same time.

HRe-read the sections covering Wipe/Fader effects, Program AE with special effects and “DIS”.

( pg. 27, 28, 34, 35)

White Balance cannot be activated.

●The Sepia (SEPIA) or Monotone (MONOTONE) mode is activated.

HDisengage the Sepia (SEPIA) or Monotone (MONOTONE) mode before setting White Balance. ( pg. 35)

The Black & White Fader does not work.

●The Sepia (SEPIA) or Monotone (MONOTONE) mode is

activated.

HDisengage the Sepia (SEPIA) and Monotone (MONOTONE). ( pg. 27, 35)

Digital Zoom does not work.

●12X optical zoom is selected.

HSet “ZOOM” to “40X” or “700X”. ( pg. 28)

●The VIDEO/MEMORY Switch is set to “MEMORY”. HSet the VIDEO/MEMORY Switch to “VIDEO”.

The image looks like the shutter speed is too slow.

●When shooting in the dark, the unit becomes highly sensitive to light when “GAIN UP” is set to “AUTO”.

HIf you want the lighting to look more natural, set “GAIN UP” to “AGC” or “OFF”. ( pg. 27, 28)