Troubleshooting
Battery Pack
Unable to charge the battery.
When the battery pack is fully charged, the lamp does not light up.
Be sure to charge using the supplied AC adapter. Malfunction in the unit that occurred due to the use of an AC adapter other than the one provided is not included in the warranty.
Check the connection, then disconnect and reconnect the charging adapter cable.
Charging cannot be performed under low or high temperature environments. Charge under the room temperature range of 10°C to 35°C. (Under environments beyond the temperature range, charging may stop to protect the battery pack.)
Using a
The remaining battery display is not correct.
If this unit is used for long periods of time in high or low temperatures, or if the battery pack is repeatedly charged, the amount of remaining battery may not be displayed correctly.
The battery runs out quickly even after charging.
Be sure to charge using the supplied AC adapter. Malfunction in the unit that occurred due to the use of an AC adapter other than the one provided is not included in the warranty.
The performance of the battery will drop temporarily when the temperature is
Power supply
Unable to turn on the power.
The camera does not turn on if the remaining battery power is low.
In this case, charge the battery for more than 20 minutes before turning on the power.
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