Troubleshooting
Error Message?
SET DATE/TIME!
The clock is reset about one month after the battery is depleted. Therefore, “SET DATE/TIME!” will appear the next time the power is turned on. Set the clock again after charging the battery.
COMMUNICATION ERROR
Reconnect the USB cable.
Turn off and on the devices connected to this unit, and reset this unit. “Resetting this Unit” (A p. 105)
FORMAT ERROR!
Reset this unit.
“Resetting this Unit” (A p. 105)
ERROR IN
Reset this unit.
“Resetting this Unit” (A p. 105)
If the above does not solve the problem, back up your files and execute “FORMAT
“ FORMAT
MEMORY CARD ERROR!
Check that the card is supported by this unit. “Types of Usable SD Card” (A p. 9)
Reset this unit.
“Resetting this Unit” (A p. 105)
Turn off this unit, then remove and
If the above does not solve the problem, back up your files and execute “FORMAT SD CARD” in the “MEDIA SETTINGS” menu. (All data will be deleted.)
NOT FORMATTED
Select “OK”, then select “YES” on the “DO YOU WANT TO FORMAT?” screen.
RECORDING FAILURE
Reset this unit.
“Resetting this Unit” (A p. 105)
CANNOT TAKE MORE STILL IMAGES AT THIS TIME
Stop video recording before taking still images. (If the SD card is removed and inserted during video recording, still images cannot be recorded.)
PLAYBACK FAILED
Remove and
Remove any dirt from the SD card terminals. Insert the SD card before turning on the power.
Do not subject this unit to any strong impact or vibration.
VIDEO MANAGEMENT FILE IS DAMAGED, RECOVERY IS REQUIRED TO RECORD/PLAYBACK, RECOVER?
Select “OK” to restore. (Videos that cannot be restored will not be displayed on the index screen, but you may be able to play them back using “PLAYBACK OTHER FILE” in the menu.)
“ PLAYBACK OTHER FILE ” (A p. 50)
UNSUPPORTED SCENE!
Use files recorded with this unit. (Files recorded with other devices may not be playable.)
UNSUPPORTED FILE!
Use files recorded with this unit. (Files recorded with other devices may not be playable.)
THIS FILE IS PROTECTED
Switch off the “PROTECT/CANCEL” function in the “EDIT” menu. “Protecting Files” (A p. 57)
CHECK CARD'S WRITE PROTECTION SWITCH
Set the write protect switch of the SD card to off.
INSUFFICIENT AVAILABLE SPACE
Delete files, or move files to a computer or other devices. Replace the SD card with a new one.
RECORDABLE MANAGEMENT CAPACITY LEVEL HAS BEEN REACHED
A Move the files or folders to a computer or other device. (Back up your files.)
B Select “FILE + MANAGEMENT NO” in “FORMAT SD CARD” of the media settings menu. (All data on the SD card will be deleted.)
SCENE QUANTITY EXCEEDED LIMIT
A Move the files or folders to a computer or other device. (Back up your files.)
B Select “FILE + MANAGEMENT NO” in “FORMAT SD CARD” of the media settings menu. (All data on the SD card will be deleted.)
NUMBER OF FOLDERS OVERFLOW
A Move the files or folders to a computer or other device. (Back up your files.)
B Select “FILE + MANAGEMENT NO” in “FORMAT SD CARD” of the media settings menu. (All data on the SD card will be deleted.)
FILE QUANTITY LIMIT EXCEEDED
A Move the files or folders to a computer or other device. (Back up your files.)
B Select “FILE + MANAGEMENT NO” in “FORMAT SD CARD” of the media settings menu. (All data on the SD card will be deleted.)
PLAYLIST QUANTITY EXCEEDS LIMIT
Reduce the number of the playlist to 99 files or less. (Up to 99 playlists can be created.)
RECORDING CANCELLED
Reset this unit.
“Resetting this Unit” (A p. 105)
Protect the unit from vibration and shock.
CAMERA TEMPERATURE IS HIGH PLEASE TURN CAMERA OFF TO ALLOW IT TO COOL DOWN PLEASE WAIT
Turn off the power of this unit, let and it cool down before turning on the power again.
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