Unable to obtain an IP address

-If you are not using a DHCP server, configure the camcorder’s Wi-Fi settings manually or obtain an IP address using the [Manual] setting.

-Turn on the DHCP server. If it is already on, make sure it is functioning properly.

-Make sure the address range for the DHCP server is sufficient.

-Turn on the DNS server. If it is already on, make sure it is functioning properly.

-Make sure that the DNS server’s IP address and the name for that address are correctly configured.

-Set the DNS server’s IP address in the camcorder.

-If you are not using a DNS server, set the DNS address to [0.0.0.0].

-If you are using a wireless gateway router, make sure all of the devices in the network, includ- ing the camcorder, are configured with the correct gateway address.

Wi-Fi authentication unsuccessful

-Make sure the camcorder and wireless router are using the same encryption method and encryption key.

-If the wireless router is using MAC address filtering, enter the camcorder’s MAC address in the wireless router’s configuration screen.

Wi-Fi cannot be used while the wireless microphone is attached

-The camcorder’s Wi-Fi functions cannot be used while the optional WM-V1 Wireless Microphone is connected to the camcorder. Disconnect the microphone from the MIC terminal and turn it off.

Wi-Fi connection terminated

-Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the wireless signal. Try using the camcorder in a location farther away from such appliances.

-The camcorder may not be able to connect to the wireless router if too many devices are accessing the wireless access point.

Wi-Fi error Incorrect authentication method

-Make sure the camcorder and wireless router are correctly configured.

-Make sure the camcorder and wireless router are using the same encryption method and encryption key.

-If the wireless router is using MAC address filtering, enter the camcorder’s MAC address in the wireless router’s configuration screen.

Wi-Fi error Incorrect encryption key

- The encryption key is case sensitive so make sure to enter it correctly.

Wi-Fi error Incorrect encryption method

-Make sure the camcorder and wireless router are using the same encryption method.

-If the wireless router is using MAC address filtering, enter the camcorder’s MAC address in the wireless router’s configuration screen.

Wireless communication is not working correctly

-Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the wireless signal. Try using the camcorder in a location farther away from such appliances.

-Turn off the camcorder and wireless router. After a short while, turn them on again and per- form the Wi-Fi network setup again. If the problem persists contact a Canon Service Center.

204 Š Additional Information