38EN

TROUBLESHOOTING

Before requesting service for a problem, use this chart and see if you can repair the trouble yourself. Small problems are often easily corrected, and this can save you the trouble of sending your VCR off for repair.

POWER

 

 

 

 

 

 

SYMPTOM

 

POSSIBLE CAUSE

 

CORRECTIVE ACTION

 

1.

The power won’t come on.

 

The power cord is disconnected.

 

Connect the power cord.

 

 

 

 

 

 

 

 

2.

The clock works, but the VCR’s

 

The TIMER mode is engaged with

 

Press TIMER to disengage.

 

 

power won’t come on.

 

Auto Timer set to "OFF" (pg. 31).

 

 

 

 

 

 

 

 

 

 

3.

The remote control won’t function.

 

The batteries are discharged.

 

Replace the dead batteries with new ones.

 

 

 

 

 

 

 

TAPE TRANSPORT

 

 

 

 

 

 

SYMPTOM

 

POSSIBLE CAUSE

 

CORRECTIVE ACTION

 

1.

The cassette gets stuck partway

 

The cassette was inserted incorrectly.

 

Make sure the window side is up, the

 

 

during loading, and is ejected.

 

 

 

rear label side is facing you and the

 

 

 

 

 

 

arrow on the front of the cassette is

 

 

 

 

 

 

pointing towards the VCR. Then insert

 

 

 

 

 

 

the cassette.

 

 

 

 

 

 

 

 

2.

The tape stops during rewind or

 

The Counter Memory indicator (“M”)

 

Press C.MEMORY to disengage the

 

 

fast forward.

 

is lit on the front display panel.

 

Counter Memory mode and extinguish

 

 

 

 

 

 

the indicator.

 

 

 

 

 

 

 

PLAYBACK

 

 

 

 

 

 

 

 

 

 

 

 

 

SYMPTOM

 

POSSIBLE CAUSE

 

CORRECTIVE ACTION

 

1.

The tape is running but the picture

 

If you’re using the RF OUT connec-

 

Set the channel selector to channel 3

 

 

won’t appear.

 

tion (pg. 6), the channel selector

 

or 4.

 

 

 

 

on the TV is set incorrectly.

 

Set the TV receiver to its AV mode.

 

 

 

 

If you’re using the AV connection

 

 

 

 

 

(pg. 6), the TV receiver is set to

 

 

 

 

 

 

the wrong mode.

 

 

 

 

 

 

 

 

 

 

2.

Noise appears during visual search.

 

This is normal.

 

 

 

 

 

 

 

 

 

 

3.

(HR-J640U only) Breaks are

 

Automatic tracking is engaged.

 

Engage and adjust tracking manually

 

 

noticeable in Hi-Fi soundtrack.

 

 

 

(pg. 18).

 

 

 

 

 

 

 

 

4.

The playback picture is blurred or

 

The video heads may be dirty.

 

The heads must be cleaned. Consult

 

 

interrupted, even though TV

 

 

 

your JVC dealer.

 

 

broadcasts are clear.

 

 

 

 

 

 

 

 

 

 

 

 

5.

(HR-J640U Only) The Hi-Fi

 

The AUDIO MONITOR option at the

 

Set AUDIO MONITOR to "HI-FI"

 

 

soundtrack cannot be heard.

 

Function Set screen was set incorrectly.

 

(pg. 21).

 

 

 

 

 

 

 

RECORDING

 

 

 

 

 

 

 

 

 

 

 

 

 

SYMPTOM

 

POSSIBLE CAUSE

 

CORRECTIVE ACTION

 

1.

Recording won’t start.

 

There’s no cassette loaded.

 

Insert a cassette.

 

 

 

 

The loaded cassette has had its

 

Remove the cassette and cover the hole

 

 

 

 

record safety tab removed.

 

with adhesive tape, or load a cassette

 

 

 

 

 

 

on which the record safety tab is intact.

 

 

 

 

 

 

 

 

2.

TV broadcasts won’t record

 

The VCR has been set to its AUX

 

Set the VCR to the appropriate

 

 

properly.

 

mode by mistake.

 

channel.

 

 

 

 

 

 

 

 

3.

Tape-to-tape editing won’t work.

 

The VCRs or the camcorder and the

 

Refer to the directions and the illustration

 

 

 

 

VCR have been incorrectly con-

 

under “Edit To Another VCR” (pg. 33)

 

 

 

 

nected.

 

or “Edit From A Camcorder Or Another

 

 

 

 

 

 

VCR” (pg. 34) and properly connect

 

 

 

 

The power to one or more of the

 

the units.

 

 

 

 

 

Make sure the power to all units is on.

 

 

 

 

units has not been turned on.

 

 

 

 

 

 

The recorder has not been set to its

 

Set the recorder to its AUX mode.

 

 

 

 

AUX mode.

 

 

 

 

 

 

 

 

 

 

Page 38
Image 38
JVC HR-J640U, HR-J440U Cassette gets stuck partway, Record safety tab removed, VCR have been incorrectly con, Nected