JVC HR-S3901/3911U specifications Troubleshooting

Troubleshooting

Before requesting service, use this chart and see if you can repair the trouble yourself. Small problems are often easily corrected, and this can save you from the trouble of sending your VCR off for repair.

Power

SYMPTOM	POSSIBLE CAUSE	CORRECTIVE ACTION
The power will not come	● The AC power cord is disconnected.	● Connect the AC power cord.
on.	● The Child Lock function is activated.	● Press and hold POWER 1 for more than 10 seconds
		to release the Child Lock function ( pg. 16).
The clock works, but the	● The VCR is in the timer recording standby mode	● Press TIMER to disengage the timer.
VCR’s power will not come	with “AUTO TIMER” set to “OFF” ( pg. 15).
on.	● The Child Lock function is activated.	● Press and hold POWER 1 for more than
		10 seconds to release the Child Lock function.
		( pg. 16)
The Remote will not	● The batteries are discharged.	● Replace batteries.
function.	● The VCR is in the timer recording standby mode.	● Press TIMER to disengage the timer.
	● Remote control A/B code is wrong.	● Reset A/B code. ( pg. 17)
Playback
SYMPTOM	POSSIBLE CAUSE	CORRECTIVE ACTION
The tape is running but the	● If the RF connection ( pg. 5) is used to view the	● Select channel 3 or 4 on the TV.
picture will not appear.	picture, the channel on the TV is set incorrectly.
	● If the AV or S-video connection ( pg. 5) is used	● Select the AV mode on the TV.
	to view the picture, the TV receiver is set to the
	wrong mode.
Recording
SYMPTOM	POSSIBLE CAUSE	CORRECTIVE ACTION
Recording will not start.	● There is no cassette loaded.	● Insert a cassette on which the record safety tab is
		intact.
	● The loaded cassette has had its record safety tab	● Remove the cassette and cover the hole with
	removed.	adhesive tape, or load a cassette on which the
		record safety tab is intact.
Timer Recording
SYMPTOM	POSSIBLE CAUSE	CORRECTIVE ACTION
Timer recording will not	● The clock and/or the timer program have been set	● Set the clock and/or timer program correctly.
work.	incorrectly.
	● The timer is not engaged.	● Press TIMER to engage the timer and make sure
		that # appears on the display panel.
	● The VCR has not been set up properly.	● Re-perform the set-up procedures. Make sure you
		have compensated for guide channel and VCR or
		cable box channel number mismatches.
		( pg. 12)
Timer programing will not	● Timer recording is in progress.	● Timer programing cannot be performed when
work.		timer recording is in progress. Wait until it finishes.
Timer recording begins as	● Even though you do not use an external cable box	● Set “CABLE BOX SET” to “OFF” or “DBS RECEIVER
scheduled, but the channel	or DBS receiver, “CABLE BOX SET” is set to “ON”	SET” is set to “OFF”. ( pg. 7)
is always incorrect.	or “DBS RECEIVER SET” is set to “ON”.
You moved, and now VCR	● The receivable stations in the new area are	● Re-perform the procedure in “Changing VCR
Plus+ system does not	received on different channels than those in the	Plus+® Setting” ( pg. 12).
work properly	previous area.
Other Problems
SYMPTOM	POSSIBLE CAUSE	CORRECTIVE ACTION
The channel cannot be	● Recording is in progress.	● Press PAUSE (9) to pause the recording, change
changed.		channels, then press PLAY (4) to resume
		recording.
Even though Auto or	● The clock setting data received from the host	● Select a different host channel during Semiauto
Semiauto Clock Set has	channel is incorrect.	Clock Set ( pg. 6), or perform Manual Clock Set
been performed, the clock		( pg. 6).
is incorrect.
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