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132 Maintenance and Troubleshooting
Troubleshooting

The following table lists some common problems you might face and their

probable solutions. To troubleshoot, use a single solution from the bullet list

or a combination of solutions in the given order.

Problem Solution
System not responding to screen taps
• Soft reset the device.
• Check the button lock on left side of
system.
• Clean the touchscreen.
System not responding to button
commands
• Check the button lock on left side of
system.
• Soft reset the device.
• Check button assignment settings.
•Tap
Unlock
on the Today screen if it
is in locked state.
Device gives memory error
• Soft reset the device.
• Hard reset the device but do not clear
data.
• Hard reset the device and clear data.
• Run the device self diagnostics.
Bluetooth Keyboard not working
• Soft reset the device, then:
•Tap
Start
→
Settings
→
Dell
Axim Executive Keyboard
•Tap
Enable
and try to setup the
keyboard again
• Replace the batteries in the keyboard.
• Hold
Left CTRL, Left FN, Right FN
for 3-5 seconds.