w w w . d e l l . c o m s u p p o r t . d e l l . c o m
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited warranty on Dell-branded batteries lasts only 1 year and the limited warranty on the lamps for Dell-branded projectors lasts only 90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the terms and availability of limited warranties, at its discretion, but any changes will not be retroactive (that is, the warranty terms in place at the time of purchase will apply to your purchase).
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available.
Individual Home Consumers; Home Office and Small | Canada Only |
Business Customers: | |
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Technical Support and Customer Service | 1-800-847-4096 |
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Medium, Large, and Global Commercial Customers; Government, | |
Education, and Healthcare Customers; and Value-Added | |
Resellers (VARs): | |
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Technical Support | 1-800-387-5757 |
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Customer Service | 1-800-326-9463 |
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Government or Education Customers, or Individual Home | |
Consumers who purchased through an Employee | |
Purchase Program: | |
| |
Technical Support | 1-800-387-5757 |
| |
Customer Service | 1-800-326-9463 (Extension |
| 8221 for Individual |
| Consumers) |
| |
Dell-Branded Memory | 1-888-363-5150 |
| |
What will Dell do?
During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.
