Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

Cause

Correction

 

 

 

 

 

 

 

DVD or VCR do not

 DVD or VCR button is not switched

 Refer to page 2.

 

REFERENCE

work properly.

properly.

 

 

 

 

 

 

No power.

 The power cord is disconnected.

 Plug the power cord into the wall outlet

 

 

 

securely.

 

 

 

 

 

 

 

The power is on, but

 No disc is inserted.

 Insert a disc. (Check that the DVD or,

 

 

the DVD player does

 

audio CD indicator in the display

 

 

not work.

 

window is lit.)

 

 

No picture.

 The TV is not set to receive DVD signal

 Select the appropriate video input mode

 

 

 

output.

on the TV so the picture from the DVD

 

 

 

 

player appears on the TV screen.

 

 

 

 

 

 

 

 

 The video cable is not connected

 Connect the video cable into the jacks

 

 

 

securely.

securely.

 

 

 

 

No sound.

 The equipment connected with the

 Select the correct input mode of the audio

 

 

 

audio cable is not set to receive DVD

receiver so you can listen to the sound

 

 

 

signal output.

from the DVD player.

 

 

 

 

 

 

 

 

 The audio cables are not connected

 Connect the audio cable into the jacks

 

 

 

securely.

securely.

 

 

 

 

 

 

 

 

 The power of the equipment connected

 Turn on the equipment connected with the

 

 

 

with the audio cable is turned off.

audio cable.

 

 

 

 

 

 

 

 

 The Digital Audio Output is set to the

 Set the Digital Audio Output to the

 

 

 

wrong position.

correct position, then turn on the DVD

 

 

 

 

player again by pressing POWER.

 

 

 

 

 

 

 

The picture is poor.

 The disc is dirty.

 Clean the disc.

 

 

 

 The TV channels are not tuned in properly.

 Check tuning, carry out tuning again.

 

 

 

 

 

 

 

The DVD player does

 An unplayable disc is inserted.

 Insert a playable disc. (Check the disc

 

 

not start playback.

 

type and Regional code.)

 

 

 

 The disc is placed upside down.

 Place the disc with the playback side

 

 

 

 

down.

 

 

 

 The disc is not placed within the guide.

 Place the disc on the disc tray correctly

 

 

 

 

inside the guide.

 

 

 

 

 

 

 

 

 The disc is dirty.

 Clean the disc.

 

 

 

 

 

 

 

 

 The Rating level is set.

 Cancel the Rating function or change the

 

 

 

 

rating level.

 

 

 

 

 

 

 

The remote control

 There is an obstacle in the path of the

 Remove the obstacle.

 

 

does not work properly.

remote control and this unit.

 

 

 

 

 

 

 

 

 

 The batteries in the remote control are

 Replace the batteries with new ones.

 

 

 

exhausted.

 

 

 

Video tape cannot be

 Is the cassette compartment empty?

 Eject the tape in.

 

 

inserted.

 

 

 

 

 

 

 

 

 

No Hi-Fi sound

 Audio mode is not set properly.

 Select “STEREO” by repeatedly pressing

 

 

 

“AUDIO MONITOR” on the remote control.

 

 

 

 

 

 

Video Head Cleaning

Dirt accumulating on the head after a long period of time can cause the playback picture to become blurred or broken up. High quality video cassette tapes will not normally deposit dirt onto the video head, but old or damaged tapes might. Clean the video heads with a commercially available video heads cleaning tape.

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