Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.

 

Symptom

Cause

Correction

 

 

 

 

No power.

The power cord is disconnected.

Plug the power cord into the wall

 

 

 

outlet securely.

 

 

 

The power is on, but

DVD or VCR button is not switched

Refer to page 7.

the DVD+VCR does

properly.

 

not work.

 

 

No disc is inserted.

Insert a disc or tape. (Check that

 

 

 

 

No tape is inserted.

the disc or tape indicator in the dis-

 

 

play window is lit.)

 

 

 

No picture.

The TV is not set to receive DVD+

Select the appropriate video input

 

 

VCR signal output.

mode on the TV so the picture from

 

 

 

the DVD+VCR player appears on

 

 

 

the TV screen.

 

 

 

 

 

 

The video cable is not connected

Connect the video cable into the

 

 

securely.

jacks securely.

 

 

 

 

 

 

Wrong connection.

Check the connection.

 

 

 

No sound.

The equipment connected with the

Select the correct input mode of

 

 

audio cable is not set to receive

the audio receiver so you can listen

 

 

DVD+VCR signal output.

to the sound from the DVD+VCR.

 

 

 

 

 

 

The audio cables are not connected

Connect the audio cable into the

 

 

securely.

jacks securely.

 

 

 

 

 

 

The power of the equipment connect-

Turn on the equipment connected

 

 

ed with the audio cable is turned off.

with the audio cable.

 

 

 

 

 

 

The AUDIO options are set to the

Set the AUDIO options to the cor-

 

 

wrong position.

rect position.

 

 

 

The playback picture

The disc is dirty.

Clean the disc.

is poor.

 

 

The TV channels are not tuned in

Check tuning, carry out tuning

 

 

 

 

properly.

again.

 

 

 

 

 

 

Tape heads are dirty.

Clean video heads.

 

 

 

 

 

 

Tape is a rental or was recorded on

Use CH -/+ for manual tracking

 

 

another VCR.

adjustment while tape is playing.

 

 

 

 

 

 

This unit can only output 525p

Make sure that your TV can sup-

 

 

Progressive scan picture.

port 525p Progressive scan picture

 

 

 

or set Progressive scan to off.

 

 

 

The “PROGRESSIVE

DVD+VCR was turned off while set-

Keep pressing STOP (x) for more

SCAN MODE”

ting the Progressive scan mode.

than 5 seconds.

message remains to

The Progressive Scan is set to On on

 

be displayed.

 

the setup menu but is connected to a

 

 

 

 

 

 

standard(analog) television with com-

 

 

 

ponent video input.

 

 

 

 

 

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JVC HR-XVC19BUS manual Troubleshooting, Symptom Cause Correction