Troubleshooting

If a problem arises while you are using the TV, please read this "Troubleshooting" well before you request having the TV repaired. You may be able to fix it easily by yourself. For example, if the AC plug is disconnected from the AC outlet, or the TV aerial has problems, you may think there is a problem with the TV itself.

Important:

•This Troubleshooting guide only covers problems whose cause are not easy to determine. If a question arise when you are operating a function, read the page(s) corresponding to the operation of the function well, not this Troubleshooting guide.

•After you have followed the Troubleshooting description or the operating description of the functions concerned without any success, remove the AC plug from the AC outlet and re - quest a repair of your TV. Do not attempt to repair the TV by yourself or remove the rearcover of the TV.

If you cannot turn on the TV

•Is the AC plug connected to the AC outlet?

•Is the POWER lamp lit? If not, press the Main power button.

No picture/No sound

•Have you chosen a TV channel whose reception is extremely bad? In this case, the BLUE BACK function will be activated, the entire screen becomes blue, and the sound is muted. In spite of this, if you want to view the TV channel, follow the description "BLUE BACK" on page 22 to try to change the BLUE BACK function setting to OFF.

•Are your SOUND SYSTEM settings for the TV channels correct?

Follow the description "SOUND SYSTEM Button" on page 12 to try to solve the trouble.

Poor picture

•If noise totally obscures the picture (snow), the aerial or aerial cable may have trouble. Check the following to try to solve the trouble:

Has the TV and aerial been connected properly?

Has the aerial cable been damaged? Is the aerial pointed to the right direction?

Is the aerial itself faulty?

•If the TV or aerial receives interference from the other devices, stripes or noise may appear in the picture. Move such device as an amplifier, personal computer, or a hair drier that can cause inter- ference away from your TV, or try chan- ging its location. If the aerial suffers int- erference from a radio tower or high- voltage wire, please contact your local dealer.

•If the TV receives interferences from signal reflecting from mountains or building, double-pictures(ghosting) will occur.

Try to change the aerial's direction or replace the antenna with the one with better directionality.

•Are you COLOUR SYSTEM settings for the TV channels correct? Follow the description "COLOUR SYSTEM button" on page 11 to try to solve the trouble.

•Has COLOUR or BRIGHT been controlled properly? Follow the description "Adjusting the picture" on page 17 to try to adjust them properly.

•Videotaping teletext is not recommended because it may not record correctly.

35