Problems and troubleshooting

(continued)

 

SYMPTOMS

 

POSSIBLE SOLUTIONS

 

PAGE

 

 

 

DVD

 

 

 

 

 

 

Playback doesn’t start.

No disc is inserted.

 

24

 

 

The disc may be dirty. Clean up the disc.

 

9, 10

 

 

 

The unit cannot play CD-ROMs, etc.

 

9, 10

 

 

No picture.

TV/DVD selector is not set correctly.

 

24

 

 

No sound.

Check the input selector of the amplifier is set properly.

 

 

 

The unit is in the Special playback mode.

 

25

 

 

 

Select the correct Audio Output position on AV amplifier.

34

 

 

Picture is distorted during

The picture will be distorted occasionally.

 

 

CUE or REVIEW.

 

 

 

 

 

 

 

 

Stopping playback,

 

 

 

 

 

 

search, slow-motion play,

Some discs may not allow some functions.

 

 

repeat play, or program

 

 

play, etc. cannot be

 

 

 

 

 

 

performed.

 

 

 

 

 

 

No surround sound.

The setup does not match your stereo system.

 

34

 

 

The unit or remote

Turn off the unit and unplug the AC power cord for several minutes,

 

 

 

operation key is not

13

 

 

 

then replug it.

 

 

 

functioning.

 

 

 

 

 

 

 

 

 

 

 

Playback does not start

Check the Parental setup.

 

31

 

 

when the title is selected.

 

 

 

 

 

 

 

 

 

Audio soundtrack and/or

 

 

 

 

 

 

subtitle language is not

Multilingual language is not recorded on the DVD disc.

 

26

 

 

changed when you play

 

 

 

back a DVD.

 

 

 

 

 

 

No subtitle.

Some discs have no subtitles.

 

26

 

 

• Subtitles are cleared. Press SUBTITLE.

 

 

 

 

 

 

 

 

Angle cannot be changed.

Multi-angles are not recorded on the DVD disc.

 

26

 

 

“This operation can’t be

The function is prohibited with the unit or the disc.

 

24

 

 

performed” appears on the

 

 

 

screen.

 

 

 

 

 

JVC has assigned the service and in warranty responsibility to Orion Sales Inc. (ORION).

FOR CUSTOMER SERVICE, ADDITIONAL SET-UP AND OPERATING ASSISTANCE, OR TO ORDER ACCESSORIES PLEASE CALL:

1-800-289-0984

WHEN CALLING CUSTOMER SERVICE – PLEASE HAVE YOUR MODEL NUMBER READY

OR WRITE TO:

ORION SALES, INC. 3471 N. UNION DR.

OLNEY, ILLINOIS 62450

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