
TROUBLESHOOTING
5Troubleshooting Guide
If the unit does not perform properly when operated as instructed in this users guide, check the following chart and all connections once before calling for service.
| Symptom | Remedy | |||
| • Make sure the AC power cord is plugged in. | |||
No power | • Make sure that the AC outlet supplies the proper voltage, plug another electrical | |||
appliance into the AC power outlet. | ||||
| • If a power failure occurs, unplug the AC power cord for 30 minutes to allow the | |||
| unit to reset itself. | |||
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Control button does not work | • Press only one button at a time. Do NOT press more than one buttons at the same | |||
time. | ||||
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| • Check whether the connection of the antenna, cable receiver or satellite box is | |||
| connected correctly. | |||
Power is ON but no screen image | • Check whether all the cables to the unit are connected to the correct output jack | |||
of your device like BD / DVD recorder. | ||||
| • Make sure that the selected input mode is connected to the working input jack. | |||
| • Check if your computer is NOT in sleep mode when the input mode of this unit is | |||
| in PC mode. Tap any key on the keyboard to wake up your computer. | |||
| • Check if the power is on. | |||
| • Check if the right input mode is selected. | |||
| • Check whether all the cables to the unit are connected to the correct output jack | |||
| of your device like BD / DVD recorder. | |||
| • View other TV channels. The problem might be limited to the broadcasting station. | |||
| • Turn off the unit and wait for about 1 minute, then turn on the unit again. | |||
| • Check whether the connection of the antenna, cable receiver or satellite box is | |||
No picture or sound | connected correctly. | |||
| • Make sure that the selected input mode is connected to the working input jack. | |||
| • Check if your computer is NOT in sleep mode when the input mode of this unit is | |||
| in PC mode. Tap any key on the keyboard to wake up your computer. | |||
| • Make sure that the sound is not muted. Press [MUTE] so that the volume bar and | |||
| current volume level will appear on the TV screen. | |||
| • Make sure that the volume is NOT set to “0” or “Mute”. If so, use [VOLUME |
| / ] to | |
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| adjust the desired volume. | |||
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No color | • View other TV channels. The problem might be limited to the broadcasting station. | |||
• Adjust “Color” in the main menu. | ||||
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| • Electrical interference from nearby appliances may affect picture quality. | |||
Sound OK, picture poor | • Adjust “Contrast” and “Brightness” in the main menu. | |||
• View other TV channels. The problem might be limited to the broadcasting station. | ||||
| • For the best picture quality, watch “high definition” wide screen programs. | |||
| If the HD content is not available, watch “standard definition” programs instead. | |||
Picture OK, sound poor | • View other TV channels. The problem might be limited to the broadcasting station. | |||
• Check if the audio cable is connected in correctly . | ||||
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You see a distorted picture or hear | • You may be getting interference from electrical appliances, automobiles, | |||
motorcycles or fluorescent lights. | ||||
an unusual sound | ||||
• Try moving the unit to another location to see if this is the cause of the problem. | ||||
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Ghosts, lines or streaks in picture | • Electrical interference from nearby appliances may affect picture quality. | |||
• View other TV channels. The problem might be limited to the broadcasting station. | ||||
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You see “noise” or “trash” on the | • When the capabilities of the unit exceed the capabilities of the digital | |||
broadcasting, the signal will be increased to match the capabilities of the display | ||||
screen | ||||
of the unit. This may cause noise or trash. | ||||
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Different color marks on the TV | • Move your TV away from nearby electric appliances. Turn off the unit and wait 30 | |||
minutes before turning it back on. | ||||
screen | ||||
• View other TV channels. The problem might be limited to the broadcasting station. | ||||
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