20
Troubleshooting

If a problem occurs when you are using the TV, check the below troubleshooting guide before calling for repair.

Problem Actions Page
No picture,
No sound for HDMI signal
• Use the cable marked with HDMI logo.
• Check if the device is compliant with HDMI.
• Switch “AUDIO” in “HDMI SETTING” to
“DIGITAL” or “AUTO” for HDMI devices, or
“ANALOGUE” or “AUTO” for DVI devices.
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15
Some functions do not
work.
• It is not a malfunction. Some functions
(dark background) in the menu do not work
depending on the situation.
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Black or white dots
appear on the screen.
• LCD panels use fine dots (“pixels”) to
display images. While more than 99.99% of
these pixels function properly, a very small
number of pixels may not light, or may light
all the time.
Please understand that this is not a
malfunction.
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No picture,
No sound
• Some inputs do not output from OUT
terminal.
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