Others

Troubleshooting

Problem

Symptom

Action

Reference

 

 

 

Page

 

 

 

 

Power does not turn on

The “HELLO” message remains

Press the [RESET] button on the front

(A page 13)

 

displayed, and the unit does not start

panel.

 

 

up.

If it does not start up, stop using this unit,

 

 

 

unplug the plug from the power point, and

 

 

 

bring it to the dealer or “Service Center”.

 

 

 

 

 

“FAN LOCKED” is

The cooling fan motor is not working.

The cooling fan motor is spoiled. Remove

-

displayed on the display

 

the power plug from the power point, and

 

window of this unit

 

consult the dealer from which this product

 

 

 

is purchased, or any nearby JVC Servicing

 

 

 

Center.

 

 

 

 

 

Power turns off

The “AUTO POWER (OFF)” setting is

Change the “AUTO POWER (OFF)”

(A page 78)

automatically

set to “2 HOURS” or “6 HOURS”.

setting of “SETUP” to “OFF”.

 

 

 

 

 

 

The temperature of this unit has rose,

Place this unit in an area with ventilation if

-

 

and operation has ceased for safety

possible, and wait approximately 30

 

 

purposes.

minutes for it to cool down.

 

 

 

 

 

The power turns on

The “HDMI-CEC” setting is set to

Change the “HDMI-CEC” setting of

(A page 85)

automatically

“ON”.

“CONNECTION” to “OFF”.

 

 

 

 

 

Input cannot be

i.LINK connection is currently being

Cancel importing, or wait until the

(A page 39)

switched

established.

connection ends.

 

 

 

 

 

There are no video

Monitor only supports RGB input.

Set “HDMI --> DVI COLOR” in the setting

(A page 84)

images on the monitor

 

menu to “RGB FIX”.

 

 

 

 

 

 

“HDCP ERROR” is displayed.

Use a monitor that supports HDCP.

-

 

 

 

 

 

Video images may be distorted during

This is not a malfunction. Change the

(A page 84)

 

reencoding/dubbing when the monitor

“HDMI OUTPUT RESOLUTION” to a value

 

 

(TV) is connected to this unit using a

other than “1080p” (e.g., 1080i) if you find

 

 

HDMI cable, or when the screen

it annoying.

 

 

resolution is set to “1080p”.

 

 

 

 

 

 

Screen is distorted

Video images may be distorted during

This is not a malfunction. Change the

(A page 26)

 

reencoding/dubbing when the monitor

“HDMI OUTPUT RESOLUTION” to a value

 

 

(TV) is connected to this unit using a

other than “1080p” (e.g., 1080i) if you find

 

 

HDMI cable, or when the screen

it annoying.

 

 

resolution is set to “1080p”.

 

 

 

 

 

 

There is no audio sound

The “HDMI AUDIO OUTPUT” setting

Change the “HDMI AUDIO OUTPUT”

(A page 84)

 

is set to “OFF”.

setting of “CONNECTION” to “ON”.

 

 

 

 

 

 

The amplifier does not support

Use an amplifier that supports bitstream

(A page 82)

 

“BITSTREAM” output.

output.

 

 

 

 

 

Dubbing cannot be

The title to be dubbed is copyright

Titles that are copyright-protected cannot

(A page 25)

performed

protected.

be dubbed. Select a title that is not

 

 

 

copyright-protected.

 

 

 

 

 

 

A finalized disc has been inserted.

Insert a disc that has not been finalized.

-

 

 

 

 

 

The disc is not formatted.

Format the disc.

(A page 27)

 

 

 

 

 

The SD card is write-protected.

Remove the SD card and remove the write

(A page 29)

 

 

protect lock.

 

 

 

 

 

High-speed dubbing

Dubbing cannot be performed and

Set “HIGH-SPEED DUBBING” in the

(A page 26)

cannot be performed for

“SOME TITLES CANNOT BE

settings menu to “4:3” before recording or

(A page 80)

EP mode titles

DUBBED” is displayed when trying to

importing in the EP mode.

 

 

perform high-speed dubbing of a EP

 

 

 

mode title to a DVD-VIDEO mode

 

 

 

disc.

 

 

 

 

 

 

104

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JVC SR-HD2500US manual 104, Troubleshooting, Problem Symptom Action Reference, Some Titles Cannot be