TROUBLESHOOTING
Solutions to common problems related to your monitor are described here. If none of the solutions presented here solve the problem, unplug the monitor and consult a
Problems | Points to be checked | Measures (Remedy) | Reference | |
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No power supply | Is the power plug loosened or | Firmly insert the power plug. | 5 | |
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No picture with | Is the signal cable disconnected? | Connect the signal cable firmly. | 6, 7 | |
the power on |
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Is the power of the connected | Turn on the power of the connected component |
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| component ON? | and set it correctly. | — | |
| Is the signal output from the connected |
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| component? |
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| Is the input signal selected correctly? | Select the correct input with the INPUT SELECT | 5, 8 | |
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| Is the input signal adapted to the | Check that the input signal format corresponds to | 6, 7 | |
| monitor’s specification? | the installed input card format. | ||
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No sound | Is the audio cable disconnected? | Connect the audio cable firmly. | 6, 7 | |
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| Is the audio signal output from the | Set the connected component correctly. | — | |
| connected component? |
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| Is the volume output set to minimum? | Adjust the speaker volume with the VOLUME | 4 | |
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Wrong colour | Has the picture adjustment been | Set each picture adjustment knob to the standard |
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| changed? | (centred) position. Or, set each picture |
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| adjustment item in [ PICTURE SUB ADJ.] in the | 9, 14 | |
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| <SETUP MENU> screen to Standard (00) (or |
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| use the [reset] function). |
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| Has the WHITE BALANCE setting | Set each [COLOR TEMP./BAL.] item in the |
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| been changed? | <SETUP MENU> screen to Standard (000) (or | 15 | |
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| use the [reset] function). |
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| Are any cables connected to the | Connect each signal cable firmly. | 6 | |
| component/RGB input card? |
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| Has the correct signal been input to the | Select INPUT A/C/E when the component signal |
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| component/RGB input card and the | is input, or select INPUT B/D/F when the RGB | 6 | |
| correct INPUT been selected on the | signal is input. | ||
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| monitor? |
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Unnatural picture | Has [CONTRAST] or [BRIGHT] been | Adjust the CONTRAST or BRIGHT picture |
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| changed? | adjustment knobs. |
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| Or, adjust the [CONTRAST] or [BRIGHT] item in | 14 | |
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| [PICTURE SUB ADJ.] in the <SETUP MENU> |
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| screen. |
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Shaking picture | Is the monitor close to a motor, | Move the monitor away from the device until the |
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| transformer or any other device | picture stops shaking. | — | |
| generating a strong magnetic field? | Connect the power plug to another AC outlet | ||
| (a fan, fluorescent light, laser printer, | away from the former one. |
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| another monitor, etc.) |
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