TROUBLESHOOTING
In the event of a malfunction, first check all the cable connections and operating states:
1.Receiver and TV set power plugs are connected to the wall socket
2.Antenna cables are located on the receiver input
3.Receiver and TV set correctly interconnected by a Scart or cinch cable
4.Audio connections are made to
5.Receiver and TV set
6.Receiver is responding to remote control
A selection of troubleshooting tips is offered below.
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| Consult | an | antenna | specialist | ||||
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| to have it checked and repaired | |||||||
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| Antenna |
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| signal | of | satellite | as | necessary. | On | “Installation” | ||||||
“No or bad signal!” warning | reception |
| system | missing | or | menu check LNB configuration | ||||||||||||
faulty. Incorrect LNB frequencies | for | the | satellite | in | question: | |||||||||||||
appears on some or all channels | set in the “Antenna Configuration” | High L.O. “10,600” GHz, Low | ||||||||||||||||
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| menu |
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| L.O. “9,750” GHz, and Limit | |||||||
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| frequency L.O. “11,700 MHz”, and | |||||||
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| change as necessary. |
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| or | remote | control | Set infrared code 1, as described | ||||||||||
Remote | control no | longer |
| in | operating | manual under | ||||||||||||
responding |
| command set may have been | “Remote Control RC 660”; check | |||||||||||||||
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| unintentionally changed |
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| batteries |
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| Check “Summer Time Enabled” | |||||||
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| in the “Settings” - “Date and Time | |||||||
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| The “Summer Time” setting is | Setup” menu, and change as | ||||||||||||||
Wrong time being displayed | wrong. | An | incorrect time | was | necessary. | Switch | off | receiver | ||||||||||
imported | from | the | reception | at mains switch from current | ||||||||||||||
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| signal |
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| channel, e.g. ARD or ZDF, wait | |||||||
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| 10 seconds and then switch | |||||||
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| back on |
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The following channels cut out | DECT telephones | are | operating |
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or “Bad or no signal!” appears: | on the same frequency as |
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PRO 7, | SAT1, Kabel | 1, DSF, | these | channels. | Interference | Consult your antenna specialist | ||||||||||||
N 24, Tele 5, 9 Live, HSE 24 and | may occur due to inadequate |
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Sonnenklar TV |
| level or poor shielding of cable |
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Black or blue screen, no on- | Scart |
| connection | to | TV | Keep pressing the 0 button until | ||||||||||||
deactivated | by | accidentally | the | TV | picture | reappears on- | ||||||||||||
screen displays |
| pressing the 0 button |
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