TROUBLESHOOTING
In the event of a malfunction, first check all the cable connections and operating states:
1.Receiver and TV set power plugs are connected to the wall socket
2.Antenna cables are located on the receiver input
3.Receiver and TV set correctly interconnected by a Scart or cinch cable
4.Audio connections are made to
5.Receiver and TV set
6.Receiver is responding to remote control
A selection of troubleshooting tips is offered below.
| Problem |
|
|
| Cause |
|
|
|
| Remedy | ||||||||
|
|
|
|
|
|
|
|
|
|
| Consult | an | antenna | specialist | ||||
|
|
|
|
|
|
|
|
|
|
| to have it checked and repaired | |||||||
|
|
| Antenna |
|
| signal | of | satellite | as | necessary. | On | “Installation” | ||||||
“No or bad signal!” warning | reception |
| system | missing | or | menu check LNB configuration | ||||||||||||
faulty. Incorrect LNB frequencies | for | the | satellite | in | question: | |||||||||||||
appears on some or all channels | set in the “Antenna Configuration” | High L.O. “10,600” GHz, Low | ||||||||||||||||
|
|
| ||||||||||||||||
|
|
| menu |
|
|
|
|
|
|
| L.O. “9,750” GHz, and Limit | |||||||
|
|
|
|
|
|
|
|
|
|
| frequency L.O. “11,700 MHz”, and | |||||||
|
|
|
|
|
|
|
|
|
|
| change as necessary. |
| ||||||
|
|
| Receiver |
| or | remote | control | Set infrared code 1, as described | ||||||||||
Remote | control no | longer |
| in | operating | manual under | ||||||||||||
responding |
| command set may have been | “Remote Control RC 660”; check | |||||||||||||||
|
|
| unintentionally changed |
|
| batteries |
|
|
|
|
| |||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |||
|
|
|
|
|
|
|
|
|
|
| Check “Summer Time Enabled” | |||||||
|
|
|
|
|
|
|
|
|
|
| in the “Settings” - “Date and Time | |||||||
|
|
| The “Summer Time” setting is | Setup” menu, and change as | ||||||||||||||
Wrong time being displayed | wrong. | An | incorrect time | was | necessary. | Switch | off | receiver | ||||||||||
imported | from | the | reception | at mains switch from current | ||||||||||||||
|
|
| ||||||||||||||||
|
|
| signal |
|
|
|
|
|
|
| channel, e.g. ARD or ZDF, wait | |||||||
|
|
|
|
|
|
|
|
|
|
| 10 seconds and then switch | |||||||
|
|
|
|
|
|
|
|
|
|
| back on |
|
|
|
|
| ||
The following channels cut out | DECT telephones | are | operating |
|
|
|
|
|
|
| ||||||||
or “Bad or no signal!” appears: | on the same frequency as |
|
|
|
|
|
|
| ||||||||||
PRO 7, | SAT1, Kabel | 1, DSF, | these | channels. | Interference | Consult your antenna specialist | ||||||||||||
N 24, Tele 5, 9 Live, HSE 24 and | may occur due to inadequate |
|
|
|
|
|
|
| ||||||||||
Sonnenklar TV |
| level or poor shielding of cable |
|
|
|
|
|
|
| |||||||||
Black or blue screen, no on- | Scart |
| connection | to | TV | Keep pressing the 0 button until | ||||||||||||
deactivated | by | accidentally | the | TV | picture | reappears on- | ||||||||||||
screen displays |
| pressing the 0 button |
|
| screen |
|
|
|
|
| ||||||||
|
|
|
|
|
|
|
|
|
| |||||||||
SERVICE
If, despite studying this operating manual, you still have questions about getting started with the unit or using it correctly, or if unexpected problems occur, please contact your specialist dealer.
87
