Alcatel Carrier Internetworking Solutions 7700, 7800 manual Online Help, Additional Information

Models: 7700 7800

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Online Help

Online Help

General online help is available through the main Help link located in the top WebView banner:

General Help Link

Detailed, context-based help is provided for each status table and configuration dialog window:

Context-specific Help

button.

(In this case, for the VLAN Administration table.)

Additional Information

For more information on using WebView, refer to “Using WebView” in the Switch Management Guide.

Troubleshooting

The WebView login screen does not display.

This suggests either a physical or network connection issue. Try the following options:

Be sure that you have a good physical Ethernet cable connection to the Ethernet port used for managing the switch (EMP or NI port).

Be sure your computer has a valid Ethernet connection and IP address. See page 21 for information on config- uring the IP address for the EMP.

Verify that all required WebView image files are installed in the current running directory. See page 44 for more information.

The login screen displays, but my login attempt fails.

This suggests either a user name and password or Authenti- cated Switch Access error. Try the following options:

Check that you are using the correct user name and password. If you have already changed the user name and password for your switch, be sure to use the new information. If you have not changed the user name and password, the factory defaults are admin and switch, respectively.

Be sure that you have “unlocked” HTTP sessions on the switch. To unlock HTTP sessions, enter the follow- ing command:

-> aaa authentication http local

See page 22 for information on unlocking session types.

March 2005

Using WebView 47

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Alcatel Carrier Internetworking Solutions 7700, 7800 manual Online Help, Additional Information, Troubleshooting