Kawasaki 76920 owner manual Problems and Solutions Guide, Problem Possible Cause Solution

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Problems and Solutions Guide

IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions Guide below. If you still experience a problem, please contact Power Wheels® Consumer Affairs, toll-free at 1-800-348-0751between 8 AM and 6 PM (EST) Monday through Friday. Or, contact your local Power Wheels® authorized service center. For the location nearest you, please refer to the Authorized Service Center list beginning on page 21.

Problem	Possible Cause	Solution
Vehicle does not run	Undercharged battery	Charge the battery. A new battery should have been charged
		for at least 18 hours before using the vehicle for the first time.
		After first-time use, recharge the battery for at least 18 hours
		after each use. Never charge the battery longer than 30 hours.
		Check all connectors. Make sure the battery connector is
		tightly plugged into the charger connector, and that the
		charger is plugged into the wall.
		Make sure power flow to the wall outlet is “ON”.
	Charger is not working	There is no sure way to tell if your charger is working unless
		you have a volt meter. If you suspect there is a problem with
		your charger, contact your local Power Wheels® authorized
		service center. They can test your charger for you.
	Wrong type or improperly installed fuse	Make sure that the battery has a properly installed Power
		Wheels® 25 amp fuse before charging. For best performance, do
		not use substitute parts.
	Blown fuse	Make sure that the fuse in the battery is in good condition.
		Remove the fuse from the battery and make sure it is not blown.
		Replace a blown fuse with a Power Wheels® 25 amp fuse. For
		best performance, do not use substitute parts.
	Loose wire or loose connectors	Check all wires and connectors. Make sure the battery connector
		is tightly plugged into the motor harness connector, and that
		there are no loose wires around the motors.
	Dead battery	If your battery is old or if you have not followed Battery Care
		instructions, your battery may be dead. If you are unsure whether
		or not the battery is dead, you can have it tested at your local
		Power Wheels® authorized service center.
	Electrical switch damage	The electrical switches can become corroded due to exposure
		to water or moisture, or can jam due to loose dirt, sand or gravel.
		Contact your local Power Wheels® authorized service center for
		diagnosis and repair.
	Motor damage	Contact your local Power Wheels® authorized service center
		for diagnosis and repair.
	Selector lever in FREEWHEEL position	Make sure the selector lever under the seat is set to the
		MOTORIZED position.
Vehicle was running but	Loose wire or loose connectors	Check all wires and connectors. Make sure the battery connector
suddenly stopped		is tightly plugged into the motor harness connector, and that
		there are no loose wires around the motors.
	Wrong type or improperly installed fuse	Make sure that the battery has properly installed Power Wheels®
		25 amp fuse installed before charging. For best performance,
		do not use substitute parts.
	Blown fuse	Make sure that the fuse in the battery is in good condition.
		Remove the fuse from the battery and make sure it is not
		blown. Replace a blown fuse with a Power Wheels® 25 amp fuse.
		For best performance, do not use substitute parts.
	Driving conditions are too stressful	Use only on gentle inclines or slopes of 10˚ or less. Extreme
		temperatures can also affect run time. If the driving conditions
		are too stressful, the fuse in the battery may blow. Remove the
		fuse from the battery and check to see if it has blown. Replace a
		blown fuse with a Power Wheels® 25 amp fuse.

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