5Error messages and conditions

 

 

TABLE 5-2

ColorPASS error messages and conditions (Continued)

 

 

 

 

 

 

 

 

Symptom

 

Possible cause

Suggested action

 

 

 

 

 

 

 

Startup (cont.)

 

 

 

 

 

 

Possibly one of the following:

1.

Recheck all cables and connections.

 

 

Booting

 

 

 

 

 

 

 

 

 

 

 

• Corrupt system software

2.

If the problem persists, restore backup system software

 

 

 

 

 

 

(see page 4-57).

 

 

xx.xx.xx

 

• Faulty HDD

 

 

 

 

 

3.

If the problem persists, reinstall system software

 

 

Server Name

 

 

 

 

• Faulty motherboard

 

 

 

 

(see page 4-59).

 

 

Please wait...

 

 

 

 

54744MB

X.0

 

Corrupt system software may cause the system to stop

 

Info

 

responding at this screen.

System stops responding

4. If the problem still persists, replace the HDD

at one of these screens.

(see page 4-48).

 

 

 

 

 

 

If replacing the HDD does not correct the problem,

 

 

 

reinstall the old HDD in the system.

 

 

 

5. If the problem persists, verify CPU and CPU fan

 

 

 

connection. If the problem persists, you may need to

 

 

 

replace the CPU (see page 4-36).

 

 

 

6. If the problem persists, you may need to replace the

 

 

 

motherboard (see page 4-22).

 

 

 

If replacing the motherboard does not correct the

 

 

 

problem, make sure you reinstall the old motherboard in

 

 

 

the ColorPASS.

Control Panel Messages

Check power & cable

appears on the Control Panel.

Possibly one of the following:

•The copier is not powered on.

•The copier is on but is not ready to print.

1.Make sure the copier is powered on and ready to print.

2.Recheck that the copier interface cable is present and properly connected to the ColorPASS and the copier (see page 3-3).

3.If the message still appears:

•Problem with the connection between the ColorPASS and the copier.

•Power off the copier.

•Recycle power on the ColorPASS by shutting down through the Functions menu, waiting 10 seconds, and then powering the ColorPASS back on (see page 3-16).

•One minute after the ColorPASS reaches Idle, power the copier back on.

4.If the problem persists, replace the copier interface cable (see page 3-3).

5.If the problem persists, replace the copier interface board (see page 4-17).

6.If the problem persists, you may need to service the copier.

5-15

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Canon PS-NX6000 manual Symptom Possible cause Suggested action Startup, Control Panel Messages
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