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Copier
Canon
PS-NX6000 manual
Models:
PS-NX6000
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Troubleshooting
Install
Error codes
To Print a Configuration
Chapter Connecting ColorPASS
Symptom Possible cause
Diagnostic tools
Setup
Chapter Service Procedures
Copier is faulty
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Page 3
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Page 3
Contents
U i d e f o r s e r v i c e t e c h n i c i a n s
Page
Trademarks
Industry Canada Class B Notice
Software License Agreement
Limitation Of Liability
Contents
Fan Power supply
Contents
Accessing components
Troubleshooting process Preliminary on-site checkout
Contents Diagnostic tools
Procedures
Page
Preface
About this guide
Preface
About the illustrations in this guide
Terminology and conventions
Xii
Report any shipping damage
Precautions
Never assign an IP address in ColorPASS Network Setup
Never alter an existing network without permission
Tools you will need
Xiv
Features
1Features
How the ColorPASS operates
1Introduction
Print options
1Print options
User software
Fiery WebTools
Page
Installation sequence
2Installation sequence
1Recommended installation steps and references
2Preparing for Installation
2Checking the customer site
Does the copier require service or adjustments?
Checking the customer site
Unshielded twisted pair for 100/1000BaseT
Setting customer expectations
What is the network cable and connection type?
Open the box and remove the packing material
Unpacking the ColorPASS
2Unpacking the ColorPASS
Carefully lift the ColorPASS out of the box
2Contents of ColorPASS shipping box
Front and back panels
2Front and back panels
Page
3Preliminary checkout
Chapter Connecting ColorPASS
Preliminary checkout
Open the doors on the ColorPASS front panel
3Powering on the ColorPASS
Following a successful startup, shut down the ColorPASS see
Power off the copier
Connecting to the copier
3Connecting to the copier
Printing the Test Page and Configuration
3Connecting the ColorPASS
Verifying the connection
3Verifying the connection
Examine the quality of the Test Page from the copier
To Print a Configuration
3Installing additional options
Installing additional options
Connecting to the network
To Connect a Twisted Pair Cable
Using the Control Panel
3Using the Control Panel
Activity light
Buttons
Control Panel screens and icons
Control Panel screens during printing
Print Status
Job currently processing. The ColorPASS cancels
Display window screens and icons are Alert Status
Activated. This screen displays the following
Selection button to the right of a command to select it
Setup
Through the list of menu command options. Press the line
Info Status Info Status screen displays information about
Functions menu
3Using the Control Panel
At the next screen, select Shut Down System
Shutting down and restarting
Make sure Idle is displayed on the ColorPASS Control Panel
3Shutting down and restarting
Page
System software
Chapter Service Procedures
Overview
4Overview
1Exploded view of ColorPASS components
Accessing components
4Accessing components
4Service Procedures
Make sure that the Info screen reads Idle
To Open the Colorpass
2Removing the left side panel
3ColorPASS side view and back panel view
Removing the front panel
4Removing the front panel completely
5Removing the speaker and power and reset switches
Inspect ribbon cables to see if they are intact
Checking internal connections
4Checking internal connections
6Cable connections
Cable key From
7DIMM and socket
Restoring and verifying functionality after service
Reassembling the system
4Restoring and verifying functionality after service
8Replacing the left side panel
Verifying functionality
9ColorPASS connection verification steps
4Removing and replacing boards
Removing and replacing boards
Copier interface board
Place the board in an antistatic bag
Reassemble the ColorPASS and verify its functionality see
11Diagram of the user interface board front and back
User interface board
13Detail of ribbon cable connector
12Removing/replacing the user interface board
Attach the UIB cable to the connector on the UIB
Make sure you use the same screws you removed earlier
Motherboard
Removing the motherboard
15Diagram of the ColorPASS motherboard
4Motherboard
Remove the plastic cable clamp securing internal cables
Remove the power and ribbon cables from the back of the HDD
Set the cable clamp aside for use later
Remove the following cables connected to the motherboard
DIMMs CPU
16Removing the motherboard
Replacing the motherboard
To Replace the Motherboard
Copier interface board in motherboard connector PCI2 see
Replace the following cables to the motherboard
4Motherboard
17Connecting the dongle
Port on the back panel see Figure
Service Mode 57044MB
Scroll to Update system, and then select OK
Update menu appears
Update system screen displays
Select OK
Error messages
Replacing parts on the motherboard
DIMMs
19Releasing a Dimm
Motherboard CPU
To Remove a CPU
Raise the socket lever Insert the CPU into the socket
Lower the socket lever to secure the CPU
Close the levers simultaneously
Motherboard battery
Make sure the battery is securely installed in the socket
Motherboard jumpers
Jumper Jumper area Description
Align the fan
Fan
Remove the fan from the chassis
Press the fan into bracket until it clicks into place
Power supply
Checking voltages
Set the screws aside so you can replace them later
Removing and replacing the power supply
Lift the power supply out of the chassis
24Removing the power supply
Hard disk drive
Proper handling
ColorPASS HDD
4Hard disk drive
26Removing/replacing the HDD bracket
27Removing the HDD from the HDD bracket
Connect the 4-pin power supply cable to the HDD
Connectors are keyed to fit only one way
If you are installing a new HDD, unpack the drive
Avoid striking the DIMMs as you replace the HDD bracket
DVD drive
4DVD drive
29Removing/replacing the DVD drive
30Exploded view of the DVD drive
Jewel
Replace the front panel see Reassemble the ColorPASS see
Remove the front panel see Attach the buttons to the UIB
Control Panel buttons
4Control Panel buttons
System software service
Restoring backup system software
4System software service
Restore system Restore/Update CD
Installing system software
Install XPe
Troubleshooting process
5The Troubleshooting process
5Troubleshooting
Preliminary on-site checkout
Checking external connections
5Preliminary on-site checkout
Checking internal components
Inspecting the system
Conditions to verify
Verifying the system
Conditions to verify Part and additional page references
Verifying the system
HDD required is Hard disk drive HDD,
Each cable required UIB cable,
Monitor if applicable
Normal startup sequence
3Normal startup sequence
Error messages and conditions
Symptom Possible cause Suggested action
Startup
2ColorPASS error messages and conditions
Symptom Possible cause
Symptom Possible cause Suggested action Startup
Control Panel Messages
Creating backup on
Cont
System performance
5Error messages and conditions
Symptom Possible cause Suggested action DVD drive
Network
Corrupt system software may cause the system to hang
Symptom Possible cause Suggested action Network
System searches for a nonexistent
Copier is faulty
Printing
Symptom Possible cause Suggested action Printing
On the postscript error
At the Diagnostics screen, select Test I/F board
Diagnostic tools
Copier interface board diagnostics
For more information, see the Configuration Guide
5Diagnostic tools
Test E-mail
Following screen appears on the Control Panel
ColorPASS sends the E-mail Log to the copier
Examine the quality of the Test
Printing the Test
ColorPASS sends the Test Page to the copier
Page
This appendix provides an overview of ColorPASS features
Hardware features
Safety and emissions compliance
AHardware features
Page
BProcedures
Figure B-1Disassembling a side panel
BReplacing top and side plastics
Attach the metal piece with the screw removed earlier
Figure B-3Removing/replacing the top panel
Reverse these steps to replace the top panel with a new one
Page
Index
Numerics
Index
Index
Safety approvals A-1safety precautions
Index
Index