5Error messages and conditions

 

TABLE 5-2

ColorPASS error messages and conditions

 

 

 

 

 

 

 

Symptom

 

Possible cause

Suggested action

 

 

 

 

 

 

Beep codes

 

 

 

 

 

 

 

 

1 short beep at startup

BIOS has passed its self-diagnostics.

No action necessary.

 

 

 

 

 

6 beeps at startup

Bad or missing DIMM(s).

Check for missing or faulty DIMM and reseat the DIMM to

 

(5 short beeps followed by

 

remove any oxidation on the connector (see page 4-34).

 

1 long beeps)

 

 

 

NOTE: Any other multi-beep pattern may indicate a hardware failure on the motherboard. Before replacing any components, first check the items in Table 5-1, “Verifying the system,” on page 5-5.

Startup

ColorPASS does not start The ColorPASS is powered off.

 

Press the power button on the front of the ColorPASS.

up, or the Control Panel

 

 

 

Possibly one of the following:

1.

Recheck all cables and connections.

is not backlit.

• Power cable is not plugged into the

2.

Check power to the DVD drive.

 

 

power connector on the ColorPASS

 

If the LEDs are lit during startup and you are able to eject

 

back panel or to the wall power

 

the DVD drive tray, the drives are receiving power from

 

outlet

 

the power supply.

Faulty power supply (power supply 3. Listen for the power supply fan and feel for air at the back

may not be supplying power to the of the unit where the power supply is located.

 

motherboard)

If you do not feel air from the power supply fan and the

 

• Faulty motherboard (motherboard

drives are not receiving power, you may have a faulty

 

power plane may not be supplying

power supply, which you will need to replace

 

power to components)

(see page 4-44).

 

• Faulty user interface board

4. Check the vent on the back panel to make sure air is

 

coming out the back of the system.

 

 

 

 

If the air is not coming out the back and the drives are not

 

 

receiving power, the motherboard is faulty and the

 

 

motherboard will need to be replaced (see page 4-22).

 

 

5. If you have verified that the power supply and the

 

 

motherboard are functioning properly, you may need to

 

 

replace the user interface board (see page 4-8).

 

 

 

Control Panel is lit

Possibly one of the following:

1. Recheck the user interface board cable and connections. If

but discolored.

• User interface board cable or

the cable and connections are good and the problem

 

persists, replace the user interface board

 

connections are faulty

 

(see page 4-8).

 

 

 

• User interface board is faulty

2. If the problem persists, verify CPU and CPU

 

• CPU connection is loose

fan connection. If the problem persists, you may need to

 

replace the CPU (see page 4-36).

 

• CPU is faulty

 

3. If the problem persists, you may need to replace the

 

• Motherboard is faulty

 

motherboard (see page 4-22).

 

 

 

Control Panel is

User interface board is faulty.

Replace the user interface board (see page 4-8).

lit but no text appears.

 

 

 

 

 

5-13

Page 119
Image 119
Canon PS-NX6000 manual Symptom Possible cause Suggested action, Startup

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