Nortel Networks NN10041-112 manual Calling and messaging problems

[Standard—Nortel Networks Confidential]

130

Should I activate the option “routes voice to/from i2004 (for private IP addresses)”?

This field is used to activate the SIP Multimedia PC Client NAT for home use using a dial-up connection, cable modem, or DSL. It basically allows the i2004 Internet Telephone to be used for voice communication without requiring a separate public IP address. From home, with one public IP address, you may be able to make and receive calls through the i2004 Internet Telephone to your network with this option set. For office use, this option should not be set.

Is it a requirement for “Connections Speeds” (Options > Preferences > Network) to match for both parties involved in a call?

No The SIP Multimedia PC Client will negotiate the best speech codec which can be supported by both users.

I cannot add an eleventh entry to my Screening list

The SIP Multimedia PC Client supports only 10 screening instructions at one time.

I cannot send a copied file using the Collaborative Clipboard

Use the File Transfer function to send files.

Calling and messaging problems

Some common questions about calling are discussed in the following sections.

SIP Multimedia PC Client User Guide