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Nortel Networks NN10041-112 manual Standard-Nortel Networks Confidential

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Install Specifying a tool tips delay Configurations Startup problems Accessing your voice mailbox Setting up a three-way call Voice mail command buttons Defining network settings How to Service package

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[Standard—Nortel Networks Confidential]

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SIP Multimedia PC Client User Guide

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Nortel Networks NN10041-112 manual Standard-Nortel Networks Confidential

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Contents

SIP Multimedia PC Client User Guide Copyright 2003 Nortel Networks Nortel Networks Inc. software license agreement Standard-Nortel Networks Confidential Contents Chapter Multimedia communication Chapter Managing your contacts and calls Chapter Advanced set-up Appendix a Button references 135 Contents NN10041-112 Figures Import contacts from Outlook Tables Xiv Tables NN10041-112 Audience Text conventions Acronyms Related publications How to get help Standard-Nortel Networks Confidential What is the SIP Multimedia PC Client? Chapter Getting started Configurations SIP Multimedia PC Client SIP Multimedia PC Client Set SIP Multimedia Blended PC Client Useful terms to know Proxy serverAddress Buddies Service packageNetwork-based address book Presence Before you begin Minimum hardware and operating system requirements Installing the SIP Multimedia PC Client software Recommended hardware and operating system requirements Installation Wizard Launching the SIP Multimedia PC Client That appear on your screen Standard-Nortel Networks Confidential Standard-Nortel Networks Confidential Standard-Nortel Networks Confidential Audio Test Call step Signing in to the SIP Multimedia PC Client Sign Understanding the SIP Multimedia PC Client interface Understanding the Blended SIP Multimedia PC Client interface Main menu actions Following actions are available from the main window menu Status area Main buttons System tray icon SIP Multimedia PC Client system tray icon Using online help Standard-Nortel Networks Confidential Multimedia communication Making a call Standard-Nortel Networks Confidential Receiving a call Incoming Call Control window SIP Multimedia Blended PC Client Answering a call Active Call Control window Ending a call Holding a callRetrieving a held call Transferring a call Blind transfer Consult transfer Complete transfer destination Call window Setting up a three-way call Three-way calling Conference calling Removing a person from a three-way callCreating a conference Sending instant messages Leaving a conference Sending an instant message Sending web pages Pushing a web page to another party on an active call Pushing a web page to another party not on an active call Confirm Web push Using voice mail Co-browsing web pages Accessing your voice mailbox Using voice mail functions Voice mail command buttons Sending and receiving video Placing a voice call from Outlook 2000 optional Standard-Nortel Networks Confidential Call logs Checking your inbox Returning a missed call Checking your outbox Deleting call log entries Managing your network-based address book Viewing an address book entry Address book Adding a new group to your network-based address book View address book entry options Adding an entry to your network-based address book Add New Group Add new address book entry Add new entry user information Add new entry user phone information Deleting an address book entry Importing contacts from Outlook Outlook security Import contacts from Outlook Managing your Buddies List of Buddies actions Buddies tree Screening calls View buddy entry options Special call handling options for incoming calls Creating a set of call screening instructions Call Screening window Standard-Nortel Networks Confidential Recording a greeting to play to callers Redirect to Web/E-mail To view your call screening records Deactivating a call screening record Standard-Nortel Networks Confidential Chapter Multimedia collaboration Understanding collaboration tools Initiating a collaboration Starting an integrated collaboration session Starting a standalone collaboration session Ending a collaboration session Open a collaboration session Exchanging files Sending a file Add File Setting the preferred directory to store incoming files Sending one file in a file listSending all files in a file list Whiteboarding Collaboration whiteboard SIP Multimedia PC Client User Guide Opening a shared whiteboard workspace on your PCs Saving whiteboard drawingsRestoring whiteboard drawings Collaborating by sharing clipboard contents Collaborating with the clipboard Placing the content in the Windows clipboard Using or saving the new Windows clipboard contents Accepting or declining the data transfer from the other user Standard-Nortel Networks Confidential Standard-Nortel Networks Confidential Configuring your preferences Chapter Advanced set-up Setting up your user profile Preferences User Information Setting your connection speed and preferences Preferences Connection information Defining network settings To define network settings 101 Setting up audio devices and preferences Preferences Network configuration 103 Setting up video optional Preferences Video SIP Multimedia PC Client User Guide 105 Video camera configured for use by the client Disabling video transmission Custom video configuration 108 109 110 Setting up network-based voice mail access optional 112 Setting up calling from Outlook 2000 optional Select Tools Preferences and the RAIDerLink list item Setting up an i2004 Internet Telephone optional Preferences RAIDerLink 115 Setting up file exchange settings optional Select Tools Preferences and the FileExchange list item Setting automatic presence indicators Select Tools Preferences and the Presence list item Specifying miscellaneous settings Specifying a tool tips delay Specifying the look of the SIP Multimedia GUI at startup Using the audio wizard to configure audio volume Audio wizard Audio Test Call Click Ok Click Finish Configuring multiple profiles Adding a new profile 124 125 126 Startup problems Audio problemsPeople tell me that they hear an echo Select Options Properties, and Adjust Volume for Recording Configuration and administration problems 129 Calling and messaging problems Cannot send a copied file using the Collaborative ClipboardCannot add an eleventh entry to my Screening list Collaboration problems Cannot access my Conference buttonMy voice mail button is disabled. How do I enable it? Cannot paste from my clipboard into my whiteboard Video problemsCannot access some items on the Collaboration menu Co-browsing does not work Get a message about No Codecs when I try to set up video My camera switches to receive-only on its own Appendix a Button references Main GUI buttons 136 137 Incoming call control buttons Active call control buttons 139 140 Appendix B Hardware notes Compatible video cameras Compatibility with the client application Index Standard-Nortel Networks Confidential Functions

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