Nortel Networks NN10041-112 Video problems, Cannot paste from my clipboard into my whiteboard

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I cannot paste from my clipboard into my whiteboard

The SIP Multimedia PC Client does not support copying from or pasting to the whiteboard.

I cannot access some items on the Collaboration menu

A collaboration session must first be initiated before you can access any of the collaboration applications. Select Tools > Collaboration.

Co-browsing does not work

Make sure you are using Netscape version 4.77 or later, or Internet Explorer version 5.0 or later.

Video problems

Video cameras and video settings may require fine-tuning to optimize the quality of the transmission.

Other users say that my video is blurry

Most video cameras have a focus ring to adjust the image. In a call where you are transmitting video, click the video preview checkbox (or select the 1x button) to see your transmitted image. Turn the focus ring (it usually encircles the lens) until the image is sharper.

Other users say that my video has poor color/contrast/ brightness

Most video cameras allow the user to tune these settings. Terminate any active video call, then do the following:

1Go to Tools >Preferences >Video, and click the Configure... button

SIP Multimedia PC Client User Guide