Nortel Networks NN10041-112 manual Chapter Multimedia communication

[Standard—Nortel Networks Confidential]

viContents

Main menu shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Status area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Main buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 System tray icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Using online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Chapter 2

Multimedia communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Making a call	41
Receiving a call	43
SIP Multimedia Blended PC Client	44
Answering a call	45
Ending a call	47
Holding a call	47
Retrieving a held call	47
Transferring a call	48
Blind transfer	48
Consult transfer	49
Three-way calling	50
Setting up a three-way call	50
Removing a person from a three-way call	51
Conference calling	51
Creating a conference	51
Leaving a conference	52
Sending instant messages	52
Sending web pages	54
Pushing a web page to another party on an active call	54
Pushing a web page to another party not on an active call	55
Co-browsing web pages	56
Using voice mail	56
Accessing your voice mailbox	57
Using voice mail functions	57
Sending and receiving video	58
Placing a voice call from Outlook 2000 (optional)	59

NN10041-112