Troubleshooting Procedures
2.62.5” HDD Troubleshooting
To check if the 2.5” HDD is malfunctioning or not, follow the troubleshooting procedures below as instructed.
Procedure 1: Partition Check
Procedure 2: Message Check
Procedure 3: Format Check
Procedure 4: Diagnostic Test Program Execution Check
Procedure 5: Connector Check and Replacement Check
CAUTION: The contents of the hard disk will be erased when the 2.5”HDD troubleshooting procedures are executed. Transfer the contents of the hard disk to floppy disks or other storage drive(s). For the backup, refer to the User’s Manual.
2.6.1 Procedure 1 Partition Check
Insert the Toshiba DOS system disk and start the computer. Perform the following checks:
Check 1 Input C: and press Enter. If you cannot change to drive C, go to Check 2. If you can change to drive C, go to Procedure 2.
Check 2 Input FDISK and press Enter. Choose Display Partition Information from the FDISK menu. If drive C is listed in the Display Partition Information, go to Check
3.If drive C is not listed, return to the FDISK menu and choose the option to create a DOS partition or a logical DOS drive on drive C. If the problem still occurs, go to Procedure 2.
Check 3 If drive C is listed as active in the FDISK menu, go to Check 4. If drive C is not listed as active, return to the FDISK menu and choose the option to set the active partition for drive C. Then go to Procedure 2.
Check 4 Remove the system disk from the FDD and reboot the computer. If the problem still occurs, go to Procedure 2. Otherwise, the 2.5” HDD is operating normally.
PORTEGE M780 Maintenance Manual | [CONFIDENTIAL] |
