Troubleshooting Procedures

2.17 Touch screen Troubleshooting

To check if the touch screen is defective or not, follow the troubleshooting procedures below as instructed.

CAUTION: Use the touch screen supplied to this model.

Procedure 1: Check on Windows Vista

Procedure 2: Touch screen connector Check and Replacement Check

Procedure 1 Check on Windows Vista

This procedure checks if the touch screen is working properly by using the function of Windows Vista.

Check 1 Make sure the mouse cursor is following the touch screen when you move the touch on the display. If it does not work properly, go to Procedure 2.

Check 2 Make sure the “click” function works properly when you touch the display with the finger. If it does not work properly, go to Procedure 2.

When both the functions work correctly, the touch screen is not defective.

PORTEGE M780 Maintenance Manual (960-809)

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Toshiba 960-809 manual Touch screen Troubleshooting