Troubleshooting Procedures

 

 

 

Chapter 2

Contents

 

2

2-2

 

 

2.1

Troubleshooting

2-6

2.2

Troubleshooting Flowchart

2-8

2.3

Power Supply Troubleshooting

2-13

 

2.3.1

Procedure 1 Power Status Check

2-13

 

2.3.2

Procedure 2 Error Code Check

2-15

 

2.3.3

Procedure 3 Connection Check

2-21

 

2.3.4

Procedure 4 Charging Check

2-22

 

2.3.5

Procedure 5 Replacement Check

2-22

2.4

System Board Troubleshooting

2-23

 

2.4.1

Procedure 1 Message Check

2-24

 

2.4.2

Procedure 2 Debugging Port Check

2-26

 

2.4.3

Procedure 3 Diagnostic Test Program Execution Check

2-30

 

2.4.4

Procedure 4 Replacement Check

2-30

2.5

USB FDD Troubleshooting

2-31

 

2.5.1

Procedure 1 FDD Head Cleaning Check

2-31

 

2.5.2

Procedure 2 Diagnostic Test Program Execution Check

2-32

 

2.5.3

Procedure 3 Connector Check and Replacement Check

2-33

2.6

2.5” HDD Troubleshooting

2-35

 

2.6.1

Procedure 1 Partition Check

2-35

 

2.6.2

Procedure 2 Message Check

2-36

 

2.6.3

Procedure 3 Format Check

2-37

 

2.6.4

Procedure 4 Diagnostic Test Program Execution Check

2-38

 

2.6.5

Procedure 5 Connector Check and Replacement Check

2-39

2.7

Keyboard Troubleshooting

2-40

 

2.7.1

Procedure 1 Diagnostic Test Program Execution Check

2-40

 

2.7.2

Procedure 2 Connector Check and Replacement Check

2-40

2.8

Touch pad Troubleshooting

2-41

 

2.8.1

Procedure 1 Diagnostic Test Program Execution Check

2-41

 

2.8.2

Procedure 2 Connector Check and Replacement Check

2-42

PORTEGE M780 Maintenance Manual (960-809)

[CONFIDENTIAL]

2-3

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Toshiba 960-809 manual Chapter Contents