Troubleshooting Procedures
2.6.4 Procedure 4 Diagnostic Test Program Execution Check
The HDD test program is stored in the Diagnostics Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more information about the HDD test program.
If an error is detected during the HDD test, an error code and status will be displayed. The error codes and statuses are described in Table
Table 2-6 2.5” Hard disk drive error code and status
Code | Status |
|
|
05 | HDD - HDC NOT RESET ERROR |
|
|
07 | HDD - DRIVE NOT INITIALIZE |
|
|
09 | HDD - DMA BOUNDARY ERROR |
|
|
0B | HDD - BAD TRACK ERROR |
|
|
BB | HDD - UNDEFINED ERROR |
|
|
08 | HDD - OVERRUN ERROR (DRQ ON) |
|
|
01 | HDD - BAD COMMAND ERROR |
|
|
02 | HDD - ADDRESS MARK NOT FOUND |
|
|
04 | HDD - RECORD NOT FOUND ERROR |
|
|
10 | HDD - ECC ERROR |
|
|
20 | HDD - HDC ERROR |
|
|
40 | HDD - SEEK ERROR |
|
|
80 | HDD - TIME OUT ERROR |
|
|
11 | HDD - ECC RECOVER ENABLE |
|
|
AA | HDD - DRIVE NOT READY |
|
|
CC | HDD - WRITE FAULT |
|
|
E0 | HDD - STATUS ERROR |
|
|
0A | HDD - BAD SECTOR |
|
|
EE | HDD - ACCESS TIME ERROR |
|
|
DA | HDD - NO HDD |
|
|
12 | HDD - DMA CRC ERROR |
|
|
[CONFIDENTIAL] | PORTEGE M780 Maintenance Manual |