Troubleshooting Procedures
2.16 Tablet Pen Troubleshooting
To check if the Tablet Pen is defective or not, follow the troubleshooting procedures below as instructed.
CAUTION: Use the Tablet Pen supplied to this model.
Procedure 1: Check on Windows Vista
Procedure 2: Tablet pen replacement Check
Procedure 3: Connector Check and Replacement Check
Procedure 1 Check on Windows Vista
This procedure checks if the tablet pen is working properly by using the function of Windows Vista.
Check 1 Make sure the mouse cursor is following the tablet pen when you move the pen on the display. If it does not work properly, go to Procedure 2.
Check 2 Make sure the “click” function works properly when you tap (touch) the display with the tablet pen. If it does not work properly, go to Procedure 2.
When both the functions work correctly, the tablet pen is not defective.
Procedure 2 Tablet pen replacement Check
Check 1 The core of the tablet pen might be worn out. Replace the core with a new one following the steps in the User’s manual, and check the tablet pen is working properly. If there is still an error, go to Check 2.
Check 2 The tablet pen might be defective. Replace the tablet pen with a new one and check if the tablet pen is working properly. If there is still an error, execute Procedure 3.
PORTEGE M780 Maintenance Manual | [CONFIDENTIAL] |
