Dell X50, C03UL owner manual Troubleshooting

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Troubleshooting

The following table lists some common problems you might face and their probable solutions. To troubleshoot, use a single solution from the bullet list or a combination of solutions in the given order.

Problem	Solution
System not responding to screen taps	• Soft reset the device.
	• Check the button lock on left side of
	system.
	• Clean the touchscreen.
System not responding to button	• Check the button lock on left side of
commands	system.
	• Soft reset the device.
	• Check button assignment settings.
	• Tap Unlock on the Today screen if it
	is in locked state.
Device gives memory error	• Soft reset the device.
	• Hard reset the device but do not clear
	data.
	• Hard reset the device and clear data.
	• Run the device self diagnostics.
Bluetooth Keyboard not working	• Soft reset the device, then:
	• Tap Start →Settings →Dell
	Axim Executive Keyboard
	• Tap Enable and try to setup the
	keyboard again
	• Replace the batteries in the keyboard.
	• Hold Left CTRL, Left FN, Right FN
	for 3-5 seconds.

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Maintenance and Troubleshooting