Toshiba 960-809 manual Error code Where error occurs

Models: 960-809

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Troubleshooting Procedures

Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and compare it to the tables below. Then go to Check 2.

 

Table 2-3 Error code

 

 

Error code

Where error occurs

 

 

1*h

DC Power (AC Adapter)

 

 

2*h

Main battery

 

 

3:h

2nd battery

 

 

4*h

S3V output

 

 

5*h

E5V output

 

 

6*h

E3V output

 

 

7*h

IGD-PGV output

 

 

8*h

PPV output

 

 

9*h

PPV output

 

 

A*h

 

 

B*h

I1R5-B1V output

 

 

C*h

1R05M-E1 output

 

 

D*h

PTV output

 

 

E*h

-

 

 

F*h

-

 

 

DC power supply (AC adapter)

Error code

Meaning

 

 

10h

AC Adapter output voltage is over 16.5V.

 

 

11h

Common Dock output voltage is over 16.5V..

 

 

12h

Current from the DC power supply is over 4.95A.

 

 

13h

Current from the DC power supply is over 0.5A when there is no load.

 

 

14h

The compensation value of [0A] is not within the limits from design data (±

 

481mA).

2-16

[CONFIDENTIAL]

PORTEGE M780 Maintenance Manual (960-809)

Page 58
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Toshiba 960-809 manual Error code Where error occurs