Toshiba 960-809 manual

[CONFIDENTIAL]

Toshiba Personal Computer PORTEGE M780 Maintenance Manual

First edition January 2010

TOSHIBA CORPORATION

File Number 960-809

Contents

Main Toshiba Personal Computer PORTEGE M780 Maintenance Manual TOSHIBA CORPORATION Page Preface Page Page Table of Contents Page Page Page Page Page Page Chapter 1 Contents Page 1.1 Features Page Page Page Page Page Page Page Page Page Page Page Page 1.3 3.5-inch Floppy Disk Drive (USB External) 1.4 2.5-inch Hard Disk Drive 1 Hardware Overview Table 1-2 2.5-inch HDD specifications Page 1.5 Optical Drive (ODD) 1 Hardware Overview Table 1-4 DVD Super Multi drive specifications 1.6 Keyboard 1.7 TFT Color Display 1.8 Power Supply 1 Hardware Overview Table 1-6 Power supply output rating Page 1.9 Batteries Page Page 1.10 AC Adapter Page Page Chapter 2 Contents Page Page 2.1 Troubleshooting Page 2.2 Troubleshooting Flowchart Page Page Page Page 2.3 Power Supply Troubleshooting Page Page Page Page Page Troubleshooting Procedures PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-19 With no error surveillance 1R5-B1V output 1R05M-E1V output Page Page Page 2.4 System Board Troubleshooting Page Page Page Troubleshooting Procedures Table 2-4 Debug port error status (1/2) pending Troubleshooting Procedures Table 2-4 Debug port error status (2/2) Troubleshooting Procedures NOTE: Status outputted by the test means the last error detected in the debug port test. Page 2.5 USB FDD Troubleshooting Page Page Page 2.6 2.5 HDD Troubleshooting Page Page Page Page 2.7 Keyboard Troubleshooting 2.8 Touch pad Troubleshooting Page 2.9 Display Troubleshooting Page 2.10 Optical Disk Drive Troubleshooting Page 2.11 Modem Troubleshooting Page 2.12 LAN Troubleshooting 2.13 Wireless LAN Troubleshooting Page Page 2.14 Bluetooth Troubleshooting Page 2.15 Web camera Troubleshooting Page 2.16 Tablet Pen Troubleshooting Page 2.17 Touch screen Troubleshooting Page 2.18 Sound Troubleshooting Page 2.19 Bridge media Slot Troubleshooting 2.20 PCI ExpressCard Slot Troubleshooting 2.21 Fingerprint sensor Troubleshooting Page Page Page 2.22 3G Troubleshooting: Not Used Page Page Page Chapter 3 Contents Page Page Page 3.1 The Diagnostic Test Page Page 3.2 Executing the Diagnostic Test Page Page Page Page 3.3 Setting of the hardware configuration Page 3.4 Heatrun Test Tests and Diagnostics 3-18 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.5 Subtest Names Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-19 Table 3-1 Subtest names (2/2) 3.6 System Test Page 3.7 Memory Test 3.8 Keyboard Test 3.9 Display Test Page Page 3.10 Floppy Disk Test Page 3.11 Printer Test Page 3.12 Async Test 3.13 Hard Disk Test Page Page 3.14 Real Timer Test Page 3.15 NDP Test 3.16 Expansion Test Page 3.17 CD-ROM/DVD-ROM Test Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-41 3.18 Error Code and Error Status Names Tests and Diagnostics 3-42 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Table 3-2 Error codes and error status names (2/3) Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-43 Table 3-2 Error codes and error status names (3/3) 3.19 Hard Disk Test Detail Status Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-45 Table 3-4 HDC Error register contents 3.20 ONLY ONE TES Page Page Page Page Page Page Page Page Page Page Page Page Page 3.21 Head Cleaning 3.22 Log Utilities Page 3.23 Running Test 3.24 Floppy Disk Drive Utilities Page Page Page Page 3.25 System Configuration Page 3.26 Wireless LAN Test Program (Atheros) Page 3.27 Wireless LAN Test Program (Intel-made a/b/g/n Setting up of REF PC) (Not Used) Page Page Page Page 3.28 Wireless LAN Test Program on DUT PC (Intel-made) Page Page Page 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program Page Page Page Page Page Page 3.30 Sound Test program 3.31 SETUP Main menu Security menu Power Management menu Advanced menu Exit menu Main menu screen Page Page Page Page 3.32 Maintenance (WinPE&FreeDos) Test Program Operation 3.33 . Starting TOSHIBA Test & Diagnostic Page 3.34 . Windows PE T&D Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page 3.35 DOS T&D Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page 3.36 Maintenance (WinPE&FreeDos) Test Program Supplementary Information Page Page Page Page Page 3.37 Maintenance (WinPE&FreeDos) Test Program Supplementary Information Page Page Page Chapter 4 Contents Page Page Page 4.1 Overview Page Page Page Page 4-6 [CONFIDENTIAL] PORTG M780 Maintenance Manual (960-809) Page Page Page 4.2 Battery pack Page 4.3 ExpressCard /Bridge media Page 4.4 Tablet PC pen 4.5 Reserve pen case 4.6 HDD Page Page Page 4.7 Slim select bay module Page Page 4.8 Memory module (slot B) Page Page 4.9 Fan hood Page 4.10 Keyboard Page Page Page 4.11 Memory module (slot A) Page Page 4.12 Wireless LAN card/Robson card Page Page Page 4.13 3G card (3G model only) Page 4.14 Base assembly and Cover assembly Page Page Page 4.15 Slim select bay latch Page 4.16 Battery lock assembly 4.17 RTC battery Page 4.18 Bluetooth module Page 4.19 Front panel 4.20 Fan/Heat sink/CPU Page Page Page Page 4.21 System board Page Page Page 4.22 HDD cable/Bluetooth cable 4.23 MDC Page 4.24 ExpressCard Page 4.25 Battery cable holder 4.26 Pen holder assembly 4.27 Sensor board 4.28 Touch pad Page Page Page 4.29 Speaker Page 4.30 Hinge assembly Page Page Page 4.31 LCD unit/Touch panel/Digitizer Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page 4.32 Switch board/Fingerprint sensor board Page 4.33 Web camera board 4.34 Wireless LAN antenna/Internal microphone/Web camera cable Page Page Page Appendix Contents Page Page Page Page Page Appendix A Handling the LCD Module Precautions for handling the LCD module Page Page Page Page Page Page Appendices Appendix B Board Layout and ICs B-2 [CONFIDENTIAL] PORTEGE M780 SY*) connectors Table B-1 PORTG M780 System board(F B.2 PORTG M780 System board (FWGSY*) Back View Appendices Appendix B Board Layout SY*) connectors Table B-2 PORTG M780 System board (F B-4 [CONFIDENTIAL] PORTEGE M780 and ICs (back) B.3 SW board (FWGSW*,FWGNW*) View W3SW SW B.4 Finger Sensor board (FWGFS*,FWGNF*) View B.5 Touch Pad board (FWGTP*,FWGNT*) View B.6 Panel Sensor board (FWGPN*,FWGNP*) View Appendix C Pin Assignments Appendices PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-1 Appendix C Pin Assignments System board (FW3SY) C.1 CN1400 Memory A connector(200-pin) Table C- 1 Memory A connector (200-pin) (1/3) Appendices Appendix C Pin Assignments C-2 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Table C-1 Memory A connector (200-pin) (2/3) Appendix C Pin Assignments Appendices PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-3 Table C-1 Memory A connector (200-pin) (3/3) Appendices Appendix C Pin Assignments C.2 CN1410 Memory B connector (200-pin) Table C- 2 Memory B connector (200-pin) (1/3) Appendix C Pin Assignments Appendices PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-5 Table C-2 Memory B connector (200-pin) (2/3) Appendices Appendix C Pin Assignments C-6 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Table C-2 Memory B connector (200-pin) (3/3) Appendix C Pin Assignments Appendices C.3 CN1910 SELECT BAY(SATA ODD) interface connector (13- pin) Table C- 3 SELECT BAY(SATA ODD) interface connector (13-pin) C.4 C CN1900 SATA HDD interface connector (20-pin) C.5 IS2520 EXPRESS CARD interface connector (40-pin) Table C- 5 EXPRESS CARD interface connector (26-pin) Appendix C Pin Assignments Appendices C.6 CN2300 Docking interface connector (133-pin) Table C-6 Docking interface connector (133-pin) (1/3) Appendices Appendix C Pin Assignments Table C-6 Docking interface connector (133-pin) (2/3) Page Appendices Appendix C Pin Assignments C-12 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) C.7 CN2600 PCI-E Mini CARD interface connector (52-pin) Table C- 7 PCI-E Mini CARD interface connector (52-pin) C.8 CN2610 PCI-E Mini(3G) CARD interface connector (52-pin)* :Not used Table C- 8 PCI-E Mini(3G) CARD interface connector (52-pin) C.9 CN3010 MDC module interface connector (12-pin) Appendix C Pin Assignments Appendices C.10 CN3240 Keyboard interface connector (34-pin) Table C- 10 keyboard interface connector (34-pin) C.11 CN3250 FW3TP* board interface connector (8-pin) Table C-11 FW3TP* board interface connector (8-pin) Appendices Appendix C Pin Assignments C.12 CN4200 1394 interface connector (4-pin) Table C-13 Bluetooth interface connector (10-pin) Table C-12 1394 interface connector (4-pin) C.13 CN4440 Bluetooth interface connector (10-pin) C.14 CN4610 USB (Port2) interface connector (4-pin) Table C-14 USB (Port6) interface connector (4-pin) C.15 CN4612 USB (Port1) interface connector (4-pin) Table C-15 USB (Port0) interface connector (4-pin) C.16 CN1970 eSATA/USB interface connector (20-pin) C.17 CN5080 CRT interface connector (15-pin) Table C-17 CRT interface connector (15-pin) Appendix C Pin Assignments Appendices C.18 CN5601 LCD interface connector (34-pin) Table C-18 LCD interface connector (34-pin) Appendices Appendix C Pin Assignments C.19 CN6070 Int MIC connector (2-pin) Table C-19 Int MIC connector (2-pin) C.20 CN6150 Speaker connector (4-pin) Table C-20 Speaker connector (4-pin) C.23 CN9300 RTC battery connector (3-pin) Table C-23 RTC battery connector (3-pin) C.24 CN9530 FW3GPN* board interface connector (4-pin) C.25 CN9540 FW3FP*/FW3SW* board interface connector (41-pin) Table C-25 FWGFS* board interface connector (41-pin) C.26 J4050 LAN interface connector (12-pin) Table C-26 LAN interface connector (12-pin) Appendix C Pin Assignments Appendices C.27 J6051 Ext MIC connector (5-pin) Table C-27 EXT MIC connector (5-pin) C.28 J6310 HP JACK (6-pin) Table C-28 HP JACK (6-pin) C.29 J8800 DC-IN connector (4-pin) C.30 IS2140 Media Bridge interface connector (42-pin) Table C- 30 MEDIA BRIDGE interface connector (45-pin) C.31 IS2630 SIMM CARD SLOT (12-pin) :Not used SW board (FW3SW*) C.32 CN9542 System board interface connector (15-pin) Page Touch Pad board (FWGTP*) C.34 CN3241 Touch PAD interface connector (12-pin) C.35 CN9570 System board interface connector (8-pin) Page Antenna board (FW3AN*): (3G model only)Not Used C.37 CN2661 ANT interface connector (3-pin) C.38 CN2662 3G interface connector (3-pin) C.39 CN2663 WLAN interface connector (3-pin) Appendix D Keyboard Scan/Character Codes Appendices Appendix D Keyboard Scan/Character Codes D.1 Scan Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Appendices Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (2/4) Appendix D Keyboard Scan/Character Codes Appendices Table D-1 Scan codes (set 1 and set 2) (3/4) Page Page Appendices Appendix D Keyboard Scan/Character Codes Table D-3 Scan codes in Numlock mode Table D-4 Scan codes with Fn key Page Page Appendix E Key Layout E.1 United Kingdom (UK) Keyboard E.2 United States (US) Keyboard Page Appendix F Wiring diagrams Page Appendix G BIOS Rewrite Procedures Page Appendix H EC/KBC Rewrite Procedures Page Appendix I Reliability