Troubleshooting Procedures

2.5.2 Procedure 2 Diagnostic Test Program Execution Check

Insert the Diagnostics Disk in the USB FDD, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures.

Make sure the floppy disk is formatted correctly and that the write protect tab is disabled. Floppy disk drive test error codes and their status names are listed in Table 2-7. If any other errors occur while executing the FDD diagnostics test, go to Check 1.

Table 2-5 FDD error code and status

Code

Status

 

 

01h

Bad command

 

 

02h

Address mark not found

 

 

03h

Write protected

 

 

04h

Record not found

 

 

06h

Media replaced

 

 

08h

DMA overrun error

 

 

09h

DMA boundary error

 

 

10h

CRC error

 

 

20h

FDC error

 

 

40h

Seek error

 

 

60h

FDD not drive

 

 

80h

Time out error (Not ready)

 

 

EEh

Write buffer error

 

 

FFh

Data compare error

 

 

Check 1 If the following message is displayed, disable the write protect tab on the floppy disk by sliding the write protect tab to “write enable”. If any other message appears, perform Check 2.

Write protected

Check 2 Make sure the floppy disk is formatted correctly. If it is, go to Procedure 3.

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PORTEGE M780 Maintenance Manual (960-809)

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Toshiba 960-809 manual Procedure 2 Diagnostic Test Program Execution Check, FDD error code and status